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March 2024 by Jane Nally
Very easy to order. The pick up was fast. And the associates were very friendly.
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March 2024 by Lisa Howard
I got my grandson,Some ball shelves.They didn't fit so my daughter had to take them back .She said they was very rude to her she didn't have receipt all we wanted to do was exchange for a different size they would not do this with no respect like she said they were very rude so I told her to wait there I would come up there with the receipt which I cannot find in my purse when I got there but I did have it on my credit card statement once I showed them that they give us exchange it can I grave my daughter they were rude. Finish you have those policies probably won't be back.
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February 2024 by Tameca Faulkner
Great customer service
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December 2023 by amaya wagner
Both experiences were really good. Isiah assisted me on my first visit and he made it a great experience. The shoes I was purchasing were on sale and that made it even better.I'm not sure if it's their process but listing the correct price on the shoe would be most helpful so I wouldn't have to keep asking if they can check to see if the shoe is on sale. It's not a deal breaker if they don't have it in my size. However, this is a time-consuming task that takes the assistant away from helping other customers with more taxing questions or issues.Overall, I would recommend Hibbett Sports to friends and family. Thank you.
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October 2023 by Harold Dunn
The saleswoman help me through my whole purchasing process.
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September 2023 by Kyle Scott
Customer service was terrible. Went to return me shoes that I wore one time which were uncomfortable and hurt my feet. The guy says he can’t take them back unless I can get all the dirt off the bottom which was very minimal. I had the receipt showing I bought them the day before. Selling poor quality cheap shoes then won’t take them back. I’ll never shop at Hibbetts again, On Cloud will have my business from here on out.
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August 2023 by Stella & John
Took my 3 grandsons to look for school shoes.They shop there often with their parents this was my first time here.I was so impressed with the service. We were approached as soon as entering store.His name was Dalton, he was young but his level of maturity and kind courteous service is something you seldom see anymore. He was so good with the boys he helped 2 of them find the perfect shoes and the 3rd grandson wanted a pair that was out of stock so Dalton checked the online site found the shoes and told me he could order for me or I could. I chose to order and have sent to house.This young man made their day. They are now excited for school to start.Great experienceI highly recommend themAnd I hope your lucky enough to have Dalton take care of you.
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June 2023 by CJ Stallings
Well no one greeted us or offered to help?I took my grandson there and purchased two pair of shoes. There was a female and male employee. I was there looking for a while before I had to go hunt them down and say” excuse me can I get some help over here?” They looked at each other like “ who us?” Then the guy finally said,” yes what can I do?” He was very drab , no smile no expression and it seemed like he didn’t want to be there or help.Both employees need to be taught customer service . Greet, smile, offer assistance.
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May 2023 by chris22401
Nike and I go back 45 yearsI love the fit and feel
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May 2023 by Hit51man Playstation
Staff was really friendly and super helpful
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May 2023 by Lisa Critchley
Nice store, unfriendly staff!
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April 2023 by The Review
Arrived at 8:47. They already locked the doors. Even though the store does not close until 9
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March 2023 by Colin gootee
The prices were wrong
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April 2022 by Kimberly Carr
I went in for baseball cleats for my son not a lot of options nor size
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October 2021 by Shannon Thomas
Good selection. Great price. Staff is very helpful
