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March 2024 by Pal Dingy
Unprofessional & rude.
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February 2024 by Patricia Bartley
These people are the best! Professional & knowledgeable!! Jennifer helped me so much with the warranty company & guided me every step of the way. You can’t go wrong at this place! We are customers for life!
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February 2024 by Heather Barnett
Needed my brakes fixed went to them Monday. They ordered the part and I went back on Tuesday. Then they found another big problem with my brakes. They were fantastic and went above and beyond to make sure I have a safe car to drive. They showed me every issue with my car and told me what was going on. Definitely will go back in the future!!!
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January 2024 by David Norman
I had my air conditioner pump go out on my 2014 Honda Odyssey. I contacted Bluegrass Automotive and had a nice lady answer . I was given a day to drop it off and was quite surprised when they called to let me know it was ready to be picked up. They were prompt and the customer service was great. It’s great to see some still believe in treating customers with respect. I’ll definitely be back. Thank you
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January 2024 by Bob Howard
Efficient
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January 2024 by Darlena Smith
We take both of our vehicles one is a 2019 GMC and one is a 2019 Ford Explorer. We will not Use any other auto mechanic. Hood Jason is amazing and Jennifer really knows customer service! I would recommend Bluegrass automotive for anything you need when it comes to getting your car serviced!
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December 2023 by Nick Thompson
They did an engine rebuild for me. It cost me 6300$. Then when I picked it up and drove it a bit I found that I had a transmission leak. I did not have the leak before they worked on my engine. So 6300$ and 8 months later a whole new problem that somehow they not responsible for. Thanks
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December 2023 by Fritzie Risinger
Affordable and prices are reasonable ❤️ they do the best work.
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December 2023 by dakota dotson
Jason and his staff have always been the most professional,Honest, and Respectable people I have ever dealt with. I highly recommend this company.
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December 2023 by The Review
Was quoted two different prices, unhappy about the added fees and debit card processing fee. Spent $50 extra
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November 2023 by Cheryl McDonald
We are from out of town, pulling a 40 ft toy hauler and our coolant leaked all over on a Sunday. Monday morning I called Bluegrass and they immediately got us in. They had us in and out in 2 hours. I have never experienced amazing, pleasant, efficient service as I did today. I wish I lived in this town. They would be my lifelong Auto Care!Service: Auto water leak repair
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November 2023 by Aaron Carr
Helpful and pleasant people work here, and they exude confidence and knowledge of their trade that they can cash in with results for their customers.
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October 2023 by Alan Kwong
Wow, absolutely amazing! Bluegrass Automotive has always done right for us, with super fast service and excellent pricing. Recently we had a mystery noise coming from our Honda Odyssey. The mechanic identified our power steering pump as the source of our noise and, though I told him I didn't think that was the cause, he said he was sure of it. Sadly, the new part that Bluegrass purchased and installed did not fix the issue and they were not able to locate the problem. They returned the van to me free of charge, even though spent time and looked hard for the problem. I appreciate their careful and timely attention. Where most businesses are out to make a buck, Bluegrass Automotive places customer satisfaction first. They have earned my repeat business and, if you are looking for an honest mechanic, you can be sure you've found one here.Service: General repairs & maintenance
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October 2023 by Josh Hujo
Amazing shop!! Everyone here is kind and genuinely cares. Highly recommend!
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October 2023 by Leslie Ortega
Honest, trustworthy, and dependable. I have taken my vehicle whenever I have issues. They are the best. I can drop off my on way to work and they call me when the job is completed and checked. I recommend them to everyone and i wouldnt go anywhere else. Jennifer, Jason, along with their employees treat you like family. Thank you for all you do for your customers, you are appreciated and the best.Services: Vehicle Inspection
