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April 2024 by Carly B.
Chris provided me with fast and friendly service. Easy parking, good location, and nicely kept store with a good atmosphere. What I've come to expect from Verizon. Thank you!
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February 2024 by A P
Not happy with this location, I own a small small company and one at this branch talked someone through getting phones using my companies name and credit, and till the last visit I was treated like nothing they done which was walking someone through how to do it without any proof knowing they weren’t on anything they should have been owning my company or any permissions proven required to be able to do any of it, they acted like they didn’t care enough or like there wasn’t anything I could to do them for doin what they obviously knowingly did, each conversation was meet with rude didn’t care about it attitudes, they act like I’m not a 400$ a month paying customer for years with my personal family phones account, I just haven’t had the right time and a few other things to go to another but when I finally get this all taken care of i I will leave Verizon, My companies credit is hit every month for the bad over all this, can’t even get a straight answer from them because I don’t have a code that the person who was committing fraud made up, it’s looking like 1 year of my company being negatively effected which effects my everyday life, I even asked if they thought a lawyer would help me or if a lawyer would be a better way since they could do anything at all for me, they told me if I asked that question again I would never get anything from them over all this, this person walked in 1 year after I did only they wouldn’t let me get a business account even with all my info that the fraudulent account was opened up without
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February 2024 by Nathan Blackburn
I am very happy and very pleased with my new phone. My wife filled out an application on line and we couldn't get everything to go through. Much better off going to the store and working with the representatives there. He walked us through everything and had us in and out pretty quick.
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February 2024 by Paula Lessard
Great service....great help, ashland store solved our problems!
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February 2024 by James Peterman
Zach was very knowledgeable and knew exactly what I needed
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February 2024 by Dawna Adkins
Zach was absolutely amazing. He knew exactly what I needed and took care of it. Excellent service
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February 2024 by Zachary Martin
Came in here to get an upgrade after my phone started overheating. The store was very clean and comfortable. Our sales rep Brian was very helpful and considerate. Made the process of upgrading quick and painless. Couldn't recommend enough!
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February 2024 by Cathy Martin
My experience at this store was great. Brian was our sales rep. He worked hard to make sure we got the best deal. He was very conscious of our needs and made the transaction a pleasure.
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February 2024 by Verlin Hughes
Jerard helped me with some issues I was having with my Motorola phone. He helped me set up my password for Pandora and helped me get a credit on my bill, and is very helpful Everytime I come in the store.
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February 2024 by Renee Danes
I'm so glad I stopped in. I was having trouble with my wifi hotspot, and Amy got it fixed super fast! She also helped me save a few extra dollars! Thank you Amy!
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February 2024 by John Holmes
Kyle was very helpful when transferring service off of a very old phone. He made the transfer very easy and was very helpful and understanding
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February 2024 by John Bartholomew
Excellent assistance, he looked out for me for price savings and gave me the best deal he could find. I appreciate the stores willingness to help because I had decided to leave T mobile. Jerard was great
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February 2024 by Foster Caudill
Jerard helped me and my daughter in the Ashland store today. We went in to get my wife a new phone and ended up getting me too. He worked on the bill and saved us enough money monthly so it didn't change. Excellent service
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February 2024 by Kathi Caudill
Excellent customer service, the representative was very friendly and helped my mom get a new phone at a fair price. We also got my dad a new phone as well because he helped save on our bill
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February 2024 by Sandy Hewlett
What a great experience today coming to the Verizon store and being greeted immediately by Kyle, he was extremely helpful and nice and was able to make pleasant experience. Very helpful and very satisfied.