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August 2025 by Brittany Muncey
Sorry excuse for a print shop. Not helpful whatsoever.
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August 2025 by Michael Reeves
Super friendly! Always willing to help.
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July 2025 by jack watkins
So many services, and the staff is always nice and polite
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July 2025 by mike jones
tattoo coverd manager was EXTREMELY RUDE , very unhappy person to be that rude , i suggest you find another job if you hate this one so much , AND your store is the only one that charges to print a label . the store in ashland is so much nicer and friendly and does not charge $5 to print a label .
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July 2025 by Lisa Allen
Usually use the self return service but have encountered 3 occasions by higher management where the employees are demeaned and corrected in front of customers ,I fully understand redirection or explanation of questions or mistakes but it certainly does not need to take place in front of customers to the point of belittling.
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June 2025 by Debbie Meddings
I received above and beyond service from Kia this morning at this ups store. She deserves recognition . This was some of the best service that I have seen in quite some time.
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May 2025 by keshia bowen
They were ultra helpful and patient and friendly. It was a great visit to the UPS store.
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May 2025 by Judy Belanger
Just drop off a box
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April 2025 by Tonya Callicoat
The staff at this store is amazing! they are always so patience, kind, and helpful. They deserve to be recognized for their performance!!! Kiah is the bomb dot com!!!
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April 2025 by Monica Tate
As long as you have your Amazon returns in their own box and label already printed out this place is a breeze! However, don’t get caught without your own label or you will be charged over five dollars to have them open your email to print it out! Is that package not taped?? Oh, that will cost you too!! Almost 2$$$ a package no matter how big or small!! You don’t have that plastic bag that your purchase came in? Don’t worry they have one, but that will also cost you two dollars for their plastic bags. It was the owner of the store who was present as I was returning my purchases. Her personality was very cold and dry. If you are Coming here 100% equipped and prepared no worries! But if you are looking for good Customer Service and a fairly priced store to drop your returns to, You will be disappointed. I understand nothing in life is free. However, I prefer to shop at places that are fairly priced.
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March 2025 by Litteral Truth
If I could give them a minus ten then I would. I tried to ship a package that was only 12 ounces, and they were going to charge me almost $140 dollars. Then I mentioned that I was going to try the post office and the one at the register told me that the post office would charge me over $200. I believed them, and was aggrevated the rest of the day. Then I decided the next day to at least try the post office and they only charged me $16. I am very dissatisfied with the UPS Store for their insane prices and the dishonesty about the Post Office price that they told me it would cost. I recommend to stay away from that place!!!!
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March 2025 by Bob Hanna
Excellent customer service
Friendly professional courtesy
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March 2025 by Lisa Rawlinson
This place rocks! I had two unboxed shipments and one was international. They helped get everything straight.
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February 2025 by keith hudson
Great customer service and fair prices for large packages.
Have sent several large items which arrived reliably and on time.
Recommend.
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February 2025 by Amanda Hamilton
I very rarely leave reviews, but my experience was just plain bad. Paid almost $150 to overnight something and enclose an overnight envelope back. Told the package had to come back to the UPS store. Assumed the package would be there in a reasonable amount of time. It took a week. No apologies from the owner. Only rudeness. I asked for a refund and was told there was no refund to give. I got tired of fighting, which I imagine she was planning on. Will never use them again. And absolutely will not recommend them to anyone. Not a positive experience from start to finish. To be clear, this is not the fault of the people I sent it to initially. They returned it the next day. Took 4 days after that. Not here to argue. Just to ensure that others know what actually happened.
