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June 2023 by Shawn F.
I drove down to the Ashland area from Cincinnati & was looking for gas, so naturally, I stopped at Kroger. While inside, I joked to myself that I was visiting from the home office, since Kroger is based in Cincinnati. (They can't all be winners, folks.)Anyway, I wasn't looking for anything in particular, as I was still a couple hours from home, but I grabbed a Dr. Pepper for the drive. I used the self checkout, so I didn't really interact with anyone, but I was in & out pretty quickly.
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January 2023 by Mark Hogge
Claims to be in Ashland KY but is in greenup co
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November 2022 by Breanna Bosher
I’m not sure who I just spoke on the phone with but the gentlemen was so nice. I kind of expect attitude when talking to customer service people because they tend to be pretty annoyed. However, this man was so nice. It sounds stupid but it really turned my mood around and made my morning. So thanks!
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October 2022 by Janice Miller
No drive through. No home delivery. Lines too long and move too slow. It most always takes the next day before you can pick up a refill. No same day pick up on a new prescription. Even if doctor asks for a rush. Not happening. But they are courteous and helpful. And honor GoodRX and discount cards. But I must leave because I need to be in and out quickly.
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May 2022 by MICHELLE RICHARDS
The slowest service ever. Will stand in line at any given time for an hour. Unacceptable customer service
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April 2022 by Candace Riffe
My daughter and I went to kroger this Thursday, March 31st around 4:30-5. We used self check-out as we always do but this time it was special. The gentleman working the self check-out(white, mid 40's, tan, tall) made our entire day! My daughter does not enjoy grocery shopping but he made it a memory for her! He was extremely kind. He told my daughter that she had done a great job helping me scan the items, gave her stickers(which she LOVED!) told us to have a blessed day and thanked us for visiting korger. He said a handful of other kind things that I can't remember. We both left with the biggest smiles on our faces because of the kindness he showed us! I believe he way me be a newer employee. I truly hope this man gets recognition from Russell Kroger because he embodied what it means to be a good employee and an even better human. Whoever you are, thank you for making our day so bright!!
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March 2022 by Kendra Adkins
got a few cents off the gallon with my Kroger card. so if you already shop there it helps.
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October 2021 by Holly Lawson
great people
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September 2021 by Sarah Ann
Groceries
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April 2021 by Keith Adkins
great people
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February 2021 by Madi Hunt
Even with the looming ice storm, the stock running low, a team member named Gloria Williams stepped up! She isn’t a cashier but she manned a line to help thin the customers out!
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February 2021 by Asif Razak
Very reliable and always friendly
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January 2021 by Sarah Wilson
Groceries
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October 2020 by APO O
Can't seem to fill the correct script. Took three trips to get it right.
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October 2020 by Debbie Smith
I love this Kroger. The staff are all nice and they are willing to help whatever way they can. I have been using this pharmacy for over 2 years and have no intention of leaving them. Love you guys!