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May 2023 by Ryan Wheeler
Expensive if you have lots of paperwork.
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February 2023 by CSAC Ray
Very professional! Quick in and out service
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November 2022 by Anna Holmes
I've filed with Jackson Hewitt for several years now, and this year's experience was the easiest fastest, most stress-free tax filing I've ever had! Super nice workers, clean areas, all questions answered, and they genuinely care about you as a person-not just as a customer.
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April 2022 by Anna Pridemore
I've filed with Jackson Hewitt for several years now, and this year's experience was the easiest fastest, most stress-free tax filing I've ever had! Super nice workers, clean areas, all questions answered, and they genuinely care about you as a person-not just as a customer.
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February 2022 by Derek Blanton
Sherry was freaking awesome. I didn't have to wait as she was right on time. I've been to many Jackson Hewitt as well as H R Block over the years and can say that she was the best so far. She was fast and explained everything in a way I could understand. If I could add a star, I would. Sherry, you're awesome! Thanks Jackson Hewitt for having great staff.
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February 2022 by Michael Webb
I haven't went this year yet. My name was on their list for an appointment to get my taxes done in Kentucky, but I never scheduled an appointment. The lady their said she input someone else with my same name to do a scheduled visit and my info showed up as getting my taxes done. I got a email about an appointment there in Kentucky so I figured it was a scam an I had to freeze my credit info just to be sure. Then she called me back and explained the situation. I am hoping there is no funny business going on.
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February 2022 by Ashley Riedel
Sherry was amazing and very thorough. She knew I was nervous about filing my taxes and kept me smiling through the process! I will be back next year, just like I have seen her for tax services the past 3 years! Thank you Sherry for all help!
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February 2022 by Amanda Mcneely
Sherry did an amazing job at the river hill store. She took care of everyone of our needs. Thanks again!
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February 2022 by April Marcum
I went to a Walmart location past 3 years and my worker was friendly and very knowledgeable would highly recommend them to other yes you may pay extra but it's worth it for the A+ service you receive.
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January 2022 by Shan Weinfurtner
I have been going here for 5 years now and have never had an issue worth complaining about. Yes, they charge high fees but the loans they offered justified that....until this year. I won't be returning. I'm not sure what changed with these loans but after always getting the highest offers, that didn't happen this year. Mind you, with the largest return I have ever had. So now that I no longer get the loans, I can't fathom paying that much when I can do it myself and save the money. Sorry Jackson Hewlitt but you lost a customer here.
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May 2021 by Robba Melba
Donna was great. I came in almost having a panic attack because I was afraid of how much I owed. But she told me not to worry that she would see what she could do. So before I left she was able to straighten out all my problems and I didn't owe anything. She was very patient and understanding and friendly. I will definitely go back next year.
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April 2021 by Jose Vazquez
very good service
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March 2021 by Zach Workman
I met with sherry Maynard and she was great answered all my questions and was very professional and very helpful I recommend her to everyone and I only ask for her I have came to her for the past 3 years.
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February 2021 by jm865f
I had a 4:30pm appointment at JH inside the Walmart on River Hill in Ashland, on the 1/29/2021. At 5:15 I had still not met with a tax preparer. The man who was working moved extremely slow with the client in front of me, turtle pace, and not at the preparation part. He was stacking papers at a crawl, talking and not working at the same time. At 5:20 when he finally finished with the other person, he told me they should have not scheduled a 4:30 appointment and could check the schedule for me for the following day. So after standing for over an hour, I was unable to wait any longer. I will never deal with Jackson Hewitt again!
