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January 2024 by April Johnson
My car still isn't fix. I have yet to be able to drive it. My first payment is due on Thursday and I haven't had my car for more then an hour before I have had to take it back to the shop.
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January 2024 by Mom86
Nothing but great things to say!! We Had a very easy quick professional customer service experience!! The hubby and I have looked at multiple places from Cincinnati, Lexington & ended up Right back in the tri-state @Don Hall & they gave us a very awesome experience!!Josh Noel was absolutely 100% backing up anything that came out of his mouth or with anything we asked which wasn't much but he still took everything into consideration and got us exactly what we could handle!!!Thank you Josh and thank you for everyone that was polite and friendly as we were coming and going everyone gave off a great customer service atmosphere ?To Everyone take the time to check in with Don Hall / Josh Noel?Again THANK YOU DON HALL!!
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January 2024 by Charles Thorndyke
Mr delawder our sales person was exceptional. I have purchased dozens of vehicles and the purchase experience has often been a trial. Mr delawder was intelligent, informative, efficient and a pleasure to work with. I would highly recommend him
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January 2024 by Anonymous Anonymous
Rick was amazing, explaining everything to me about my vehicle. Thank you!! ? And of course, Pat and the other employees. They were very respectful and very nice.
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December 2023 by Rodney Whitaker
I started my journey with Lisa (Sales Rep), she answered my questions, did the leg work with photos, application and scheduled my appointment. She was not going to be available the day of the appointment, so she informed me that Josh was taking over and will meet my wife and I when we arrived. Josh gave us a tour and features of the vehicle, helped us with activating Onstar, allowed us to do a test drive, had all personnel available for signing multiple documents and the deal was done. So, we're very grateful for the smooth transition, hospitality and professionalism from the two Sales Reps and the Don Hall Dealership Team. Thanks for the opportunity!
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October 2023 by Caleb Brian
Truly the best dealership around, they will tirelessly work to find you the best vehicle for an affordable price. This is the most professional and kind sales/finance team around!! Go to Don Hall SuperCenter for all of your automotive needs!
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October 2023 by brittany martin
Great job guys. I would not trust these guys to do any sort of business. These crooks said they have to charge us 5k over for a vehicle because we’re from out of state. WHAT??? We will be contacting GMC directly for these actions. Wow. These are the type of people you never do business with. Guaranteed to be bad.
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October 2023 by Teresa Massie
My salesman Josh was a great help and we enjoyed our experience at Don Hall. The Buick Enclave was my second purchase with your dealership and I'm very satisfied.
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September 2023 by Diane Potter
After more than three weeks and over 2500$ they still don’t know what’s wrong. Today was the last straw when we were told they’d have to delay again because a customer with a new hummer needed work. We’ve lost more than 4000$ in income trying to get the car fixed
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September 2023 by John Tierney
Excellent experience. Great knowledgeable people. Willing to work with me at every step of the process. The sales and finance department were especially nice. Our sales person took a lot of extra time and trouble to explain the vehicle and the technology in the vehicle. The vehicle was ready ahead of time and ready to go. I have a really high regard for all the people at Don Hall Chevrolet.
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September 2023 by Christi Ray
As always, Don Hall Service Center exceeded my expectations! I am originally from Ironton, but no longer live in the area. I have had four Cadillac Escalades in the past ten years and I have always had them serviced at Don Hall (No matter how far away I lived) when I come home to visit with my family. The service center has always been up front with parts, service, and costs, and I would not trust any other Cadillac/GM dealer with my vehicles! Paula has always been so polite and helpful and she has great communication. Herbie is the best and so friendly, and he's always so gracious to give me a shuttle back and forth from my mother's house. The process of getting my vehicle serviced is effortless and Don Hall makes it so easy for me to drop my car off quickly, so I do not lose any of my work time during the day. Thank you so much for always being so kind to me and for always providing excellent unbeatable service!
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September 2023 by Jon Graham
Nice folks for sure! I drove from Central Ohio to buy a 2024 3500 Denali ultimate. It was the only one within 400 miles, and they still gave me a pretty good deal. Everyone was very nice and I love the small town feel of the dealership as the finance guy was listening to the Reds game! Thumbs up in my book. I felt bad for the detail employee because he made my truck look beautiful 4.5 minutes before it rained lol. The salesman was very nice but I'm an idiot and I don't remember his name. Sorry sir.
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August 2023 by Doug Pinkerton
I was very pleasantly surprised at my experience. I honestly didn’t figure anyone would care about my service and figured it would take forever. A lady named Paula Kellogg is textbook perfect at customer service! She was funny, personable, kind and sweet…all at the same time! I loved her! On top of that, I was taken in BEFORE my scheduled time and it took the techs less time than anticipated. I was extremely pleased and satisfied. I WILL be back.
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August 2023 by Lissa Beck
I’ve purchased many cars over the years from different dealerships around the country. This was, by far, the best experience I’ve ever had buying a car! Josh was up front about everything and made sure I was 100% happy and ready to purchase. I didn’t feel pressured, which is a big thing for me. This was a huge purchase so I wanted to make sure that I was making the right choice.The sales manager took time to answer any questions we had and went into complete detail about everything, as we wanted to insure we had the right warranty for our new car.I’ll recommend them to everyone I know looking for a car. I would say I’ll go back, but I’m absolutely in LOVE with my car and don’t think I’ll ever trade it! LOL
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August 2023 by Dane Gould
I have nothing but good things to say about my experience at Don Hall SuperCenter. I was greeted quickly by Terry Delawder, who helped track down the new 2023 Chevrolet Colorado Z71 that I was interested in. It was actually on its way via dealer trade, and we negotiated the purchase prior to its arrival. He and all the other employees were nice and respectful during my time at the dealership. I would definitely recommend Terry to anyone looking to buy a GM Product through Don Hall.
