“Keith made the registration experience so simple and easy for me! He provided me with all the details and answered all of my questions! So far i am very impressed with them, and with Keith!! Great place!”
“I have two units and had a set back with my job. They were very understsnding in me being late so i could get back on tract with my payments. Mark is very fair when life hits you hard.Thanks Mark!! I appreciate everything you do.”
“This place has been great for storing our RV. Very nice that they have onsite wash bay and dump station, plus propane fill. Would definitely recommend to anyone looking for canopy storage.”
“I choose Extra Space Storage because their prices are reasonable, it's close to home, convenient 24 hour access and I was able to book online. The site is clean and secured. I would recommend this place for your long or short term storage needs.”
9:30AM - 6PM
78 E 11th St, Newport“In 2020, my daughter and son in law, my grandson's parents died. We had an unimaginable amount of "stuff" to deal with, as my grandson was moving in with me. Right around then, your facility in Newport, KY opened. We rented a small unit. We filled it with boxes memories, pics, etc. Well, out of sight, out of mind.My grandson and I made a concerted effort to clear the storage cube out. He is a full time college student, working 4 jobs, and I am 74 years old with poor mobility.Yesterday, 4-16 was the birthday of my daughter, and after clearing out, mopping and emptying the unit, I finally closed our account.I have not had any experience with storage units, but have heard stories of not being clean, bugs, and safety issues, etc. I found this one to always be very clean, no infestations, and well monitored. Always felt safe working in our unit.When I closed the Account Paul-MarKeith was one of the people I dealt with. He was very polite, co-operative and professional.I would recommend this facility to anyone looking for a safe, cleanplace to store your valuables. Five star plus!!!My only negative comment would be how much the cost of rental rose throughout the past 4 years, but you get what you pay for. Good job and thank you!!!!”
“Just recently ended my business with them and it was great. MS Harley made it very easy to communicate and very likely I'll return if I need storage. I've dealt with Blake and he was also very professional but Harley was the main person I dealt with and she professional, approachable and reasonable every time.”
“Easy access and good price, clean, dry unit, safe.Christopher helped all the way, from showing us the unit to explaining the fees and charges and how to input our code.”
9AM - 6PM
206 Vine St, Wilder“We have been very happy with our experience at Key Storage. We have a 35-foot fifth wheel and Callie was very helpful in finding us a good spot for us to park it. They have contacted us several times to let us know that different sites are available if we were interested in moving. Customer service is excellent here, and the staff makes a point to get to know people. We previously stored our RV at a different storage facility in NKY but are much happier with the staff and experience at Key Storage.”
“I use this storage facility each year to store Christmas Presents so I don’t have to hide them from the kids. We have Amazon ship them straight to the facility and the team there puts them in our unit for us. Then I go in and put the stuff together before Christmas. They are amazing! Troy is the manager and he is so pleasant and accommodating! I would highly recommend this facility for anyone!!!”
“We were very pleased with the service. Mary was very polite and helpful throughout the whole process. We would definitely use this company again & recommend it to others”
8AM - 4:30PM
101 W 13th St, Covington“Hard working, family owned, christian business that is willing to help any way they can. Cross docks, rework shifted loads, storage, also assemble work. Ray & Karen are honest and easy to work with.”
6AM - 9PM
1170 Ohio Pike, Amelia“Very happy with Amelia Public Storage. Sunday morning, my husband and I decided to get a storage unit but we're afraid that we wouldn't be able to secure a unit with it being a Sunday. I went online and was able to complete the process in less than 20 minutes...which was incredibly easy and convenient. By 11am, we had already made two trips to our storage unit. This morning, I received a nice Welcome phone call from Amy. She was very sweet and professional. As someone who is in the customer service industry, I appreciate Amy's efforts. Looking forward to having more space in my home, with a convenient storage location just down the street!”
6AM - 10PM
515 W 9th St, Newport“Highly recommended!! Tracy was great and provided a wonderful experience. We moved from GA and were exhausted. My boyfriend rented the unit but when I met Tracy and saw the property I had to leave a review! I had a storage unit back home and this place is way better!! Thanks again, Tracy!!”
“I’d never seen a storage facility inside a strip mall like this before, but I kinda like it. I only stopped by twice so far, once to rent a space, and then again to fill it, but so far, the staff has been very accommodating. We all should have less stuff, but until then, I’m happy to keep my extras here.”
10AM - 6PM
6463 Taylor Mill Rd, Independence“I have been renting two storage units here now for 8 months and I have had nothing but a great experience with this location. The staff have been super nice, I have had NO billing issues, I would recommend!”
“Absolutely top.notch in every aspect! Professional, friendly, and knew exactly what they were doing. I hope I never move again anytime soon, but I won’t call anyone else. They used moving blankets on everything and handled everything with care!”
9:30AM - 6PM
3350 Madison Pike, Fort Wright“After bidding on 3 storage units from this location, I ended up winning all of them. This was my first time ever doing this so I was super nervous. I couldn’t be more thankful I got the chance to work with this location. The staff were amazing. They worked with me regarding access to the units, time to clean them out even walking me through the payment process. It’s super clean and being a woman I felt totally safe while working there. I can’t wait until they have more units available!!”
10AM - 6PM
669 Ohio Pike, Cincinnati“Rhonda is an awesome gal! Very knowledgeable and helpful. Our move in was very smooth and we eneded up up-grading to a larger unit with ease. We feel very taken care of.”
9AM - 5:30PM
530 Clough Pike, Cincinnati“Super friendly and accommodating, I've been here multiple times and always great service. The guy who's there with the beard is great. Highly recommend.”
“I didn't rent a space at this time due to complications with my wife, but I would recommend working with Public Storage. Brandy, the manager, is a wonderful lady and actually listens. Thanks for the help.”
7:30AM - 6PM
151 W 4th St, Cincinnati“Safe, secure, affordable. Staff is only there during normal downtown business hours, but are reachable by phone if needed. Clean facilities. Access is limited, as they close at 11pm, but totally worth the price. Also, they have web access for payments, and e-mailed reminders for when payment is due so that you don't accidentally miss it, which is extremely helpful and sometimes sorely needed.”
“I had a complicated move because the house I was in sold so quickly and I needed to leave my current place a month before my next one would be available. So I needed all my belongings moved once to a storage unit for 30 days and then again to my permanent address.Which was pretty cost prohibitive. Going with Pods was easy and significantly more affordable than 4 of the moving companies I called. They were professional and on time and had very effective communications with me. I'd highly recommend their services.”
7AM - 7PM
8210 Beechmont Ave, Cincinnati“The reservation process was simple; made reservation the night before online. Showed up at location, in a few minutes I was all set. I rented a GMC van for the day to help finish up my local move. Initially, I wasn't looking forward to driving it (I'd rented a medium size truck in 2011) based on past experience. The van was easy to drive, had a lot of power, had A/C, and was very clean. While it took me about 7 hours to complete the job, if I used my SUV, I'd probably still be working!!!!
Not planning to move for a good long time after this, but if the need arises U-Haul will be my first call.
My only suggestion would be to consider having forms available by drop box (or include one with contract). My WiFi didn't work, so I had to go old school(back to pen & paper) to put mileage, time returned, and fuel level on my rental. I'm assuming all was well, since I'd not received any calls today from the U-haul office.
Other than this, it was a very positive experience for me!”
“Fair prices, secured entry, helpful staff. My stuff stayed dry and secure even though there was torrential rains and record humidity. Didn't have a problem with mice.”