Home Improvements near Alexandria, KY

“Christa Ellerbee at the front register at the Cold Spring store was very helpful yesterday. I called to inquire if TractorSupply had a Craftsman mower blade. (Home Depot does not carry Craftsman) She was willing to run back to the blade area and confirm the model was in stock and provided a price over the phone. It saved me a trip confirming this. She had it sitting at the front desk and politely and helpfully rang it u. Away I went. Thanks Christa for your extra effort. That is all it takes is that extra little effort and is so rare in this day Of course a lot of companies are overwhelmed due to shortage of workers but Christa didn't care. She made up for the slack. Thank you Christa.”

“Had problems with my cabinets when starting project. Dave worked with us and his help and the crews help kitchen turned out great. Ed and his crew was courteous and professional. I would recommend Jim Carver and son for any project you are doing”

“I was at Tractor Supply earlier today and had the best shopping experience ever....hands down. I bought several items and was in and out in less than 15 minutes. I wanted some grass seed and straw, but wasn't sure exactly what to get.The store associate assisted me in picking out what would work best. He even helped scan my items at the self checkout including putting a 50 pound bag in the back of my car along with all of my other items. Excellent customer service!”

“My mother received excellent, outstanding, above and beyond, service from Christian and Nicolas today. She's older and needed some help with her old appliances and helped with installation of her new ones. They truly went above what was required of them. Idk if they work for home Depot directly, but I had to make sure they knew what excellent service they provided her. THANK YOU CHRISTIAN AND NICOLAS.”

“Great prices and top notch customer service. I remodeled my kitchen and bathroom recently, I got about 90% of the remodel supplies from them and could not be happier.”

“Wow, what great customer service at this location. The paint department was so very very helpful. I wish i got their names as they deserve acknowledgment on how great they treat the customers. We originally went to Lowe’s in Florence and got zero help at all. So we left our cart and headed to Highland Heights Lowe’s. We bought a lot of paint as we just bought a new house. We will be back to this Lowe’s for sure!!!! Whoever runs this store, great job and great employees!!”

“My mother received excellent, outstanding, above and beyond, service from Christian and Nicolas today. She's older and needed some help with her old appliances and helped with installation of her new ones. They truly went above what was required of them. Idk if they work for home Depot directly, but I had to make sure they knew what excellent service they provided her. THANK YOU CHRISTIAN AND NICOLAS.”

“Nothing super special but I just wanted to comment that all the workers I walked by, I have them my midwestern customary eye contact, smile, nod, and say hello.I got warm pleasantries reciprocated.. I recently moved to North Carolina and noticed not as friendly of people but unable to pinpoint it.It’s definitely, at least partially, due to this. Or lack of it.It feels welcoming and comfortable and I got that tonight from this Home Depot and the 7 or so employees I encountered.Nothing groundbreaking lol. It’s a Home Depot. Spend about 5% of my yearly income here trying to start insane projects I’m way way unqualified for m. I love it”

“We had a wonderful experience in Lowe’s this past weekend, and Randy went way beyond the call of duty to help us. He saw us loading up our big palm trees into our car, and he came over to help us and give us great advice on their care. He explained that our new trees will do much better if we water them with rainwater - not tap water - because these trees don’t like chlorine. Then he let us in on a secret - that many stores, including Lowe’s, water their plants with reverse osmosis filtered water and not tap water. He helped us figure out how to collect the rain water, and we’re so thankful that he cared so much. We felt like we were shopping in a small neighbor store with the kindness and concern that Randy showed for us and our new trees. Thank you, Randy!

We just had another great experience yesterday with Brenda Rahe in the kitchen cabinets and countertop department. She worked with us for over 2 hours to give us every option that she felt might help us. Her creativity in finding solutions to our problems was amazing - especially since our appointment was the last of her day and she stayed late just for us. We're so pleased with our experience working with Brenda and would recommend her to everyone we know.”