“Placed a reservation online the night before and the truck was almost ready by the time I got there when they opened. Truck was clean and transaction was smooth. Returned via overnight drop-off without an issue.”
“Service guy was upfront that they were behind and that my oil change would be a lot longer than expected, so I rescheduled for the next day and the same gentleman was very apologetic and very friendly to deal with! Great customer service!”
“The service guys are top notch. They are quick, efficient, and extremely accommodating. Friendly, accessible and knowledgable. They will get you in and out and on your way. They are a great team and a pleasure to work with.”
“This is the BEST Enterprise location I've ever encountered, and I've dealt with multiple over the years! Adel and his team are top notch, consistently going above and beyond to accommodate their customers and try to get them their preferred vehicles. You couldn't ask for a friendlier and more outgoing team. Additionally, they are always on time when I schedule a pick up before a rental begins, and there's never any wait to get a ride home when I'm dropping off. Thanks for always making my experience so seamless!!”
“I've worked with Zach, Mabinta and the rest of the crew on several bigger projects where we needed to rent a lot of vehicles. They made the whole process so easy for me. I would highly recommend them for anyone looking to rent a car. They are kind, helpful, professional, knowledgeable and wonderful to work with.”
“I highly recommend Enterprise. I had to rent a vehicle over the weekend on the fly. John quickly got me taken care of in under 15 min. They had a great selection of vehicles to choose from. The prices were more than fair. The location is perfect since I live in the suburbs but fly out of CVG.”
“I came here to rent a car for the day to head to Louisville, and at first they said they had no more cars. But after a little while, they gave me a beautiful 2023 Dodge Charger which rode like a charm. Shout out to Cade for his excellent service. 5/5”
“My car got hit back in May and it took 3 months to repair the damage. I was in a rental the entire time and out of everyone I worked with, the crew at Enterprise was the nicest and friendliest to work with! Highly recommend this location!”
8AM - 4PM
212 W 4th St, Cincinnati“I would like to thank budget for letting me rent a car to get to Somerset Pennsylvania for my sisters and their family. I love that Nissan Altima and I would like to buy one soon. They took 300 bucks from my account without letting me know. And now I can't pay for my hotel room bill.”
8AM - 5:30PM
525 W 12th St, Newport“Jacob & his team at BMC auto rental in Newport KY have been absolutely fantastic to work with! Jacob has made the process of dealing with my insurance over a woman who hit my car way more seamless than any other rental company I've ever encountered. He truly cares about his customers, has great rates & has certainly earned my business for years to come!”
8AM - 4PM
212 W 4th St, Cincinnati“I rent from here once every few weeks and the service is always 10/10. I really appreciate them for always accommodating me and making the check-in and check-out process as quick and easy as possible.”
7:30AM - 5:30PM
4327 Winston Ave, Covington“I had nothing but excellent top notch service from this location. This was my first time renting from avis. I worked for hertz for a few years and avis beat them hands down. Tasha made my renting experience 5 star from beginning to end. Thank you Tasha.”
8AM - 6PM
4616 Aicholtz Rd, Cincinnati“First rental car was cooler than the second. Both vehicles definitely feel luxurious to someone like me who always drives used vehicles of at least a decade old. I did try to bring that first rental back at the exact time I picked it up. So I had it 12 24 hour periods. Thought that would be 12 days exactly. Nope! They charge by calender days, so remember this when renting from them. Fuel efficient vehicles. Cost me less than 30 dollars to fill the tank on this second vehicle, they were wanting to charge me almost 50.00 to not have to fill it upon returning it. That is definitely a rip off, so fill the tank yourself! The whole tank filling issue was not addressed with my husband on our first rental so the information was not passed along to me when I returned that vehicle minus only a quarter tank I'm sure the rental agency chose to keep our 50 dollar deposit. Staff was very friendly on the upside. Just keep all, these things in mind. I had never rented before and our insurance only would cover 24days. I chose not to use this consecutively and returned the first over the holiday while off work. Hope this has been helpful. ?”
“Where to start! My rental was a 2024 Equinox which is what I also own. When I needed my rental it happened to be a very busy week in the Lexington area for rental cars. The need for the rental was due to an accident and I live in the middle of nowhere (about 1 hour northeast of Lexington). Cockrells Body Shop was very helpful and directed me to BMC Rental. Even though BMC was 45 minutes from my house, they still picked me up so I could get my rental since my car was not drivable. The staff is friendly and the customer service was above and beyond. BMC worked with my insurance company and when my car was finally fixed, I dropped the rental at the body shop. I had no issues and appreciate how easy BMC made the entire process. Needles to say the other rental company never even called me back. Thank you BMC! I highly recommend their rental company.”