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September 2024 by S Mckimson
Had a terrible experience with another repair shop, but Pools was able to redo all the repairs correctly. Easy to work with, always willing to answer questions and walk you through the damages and repair process. I would recommend them to others.
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September 2024 by Charles Hunter
Quality work, conscientious service
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August 2024 by George Edgington
We took our car in after my wife hit a deer. Car looked like new when I picked it up. Even for it back earlier than the expected date!!
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July 2024 by Sparkles Family
I recently had my car repaired at Pool's Body Shop, and I couldn't be happier with the service. They provided me with a brand-new rental truck while my vehicle was being fixed, which made the whole process very convenient. When I picked up my car, it was not only repaired perfectly but also cleaned. The staff were nice and professional throughout the entire experience. Highly recommend Pool's Body Shop for their excellent service and attention to detail.
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July 2024 by Roger Swanson
Like it never happened
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July 2024 by Amanda Buttress
Great customer service. Prompt service. Quality workmanship and they detailed the interior after; was more than I expected. Would highly recommend!
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July 2024 by Richard Parks
Great work, great customer service. They have done all the work on all of my vehicles for the past 6 years. The only body shop i will use.
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June 2024 by kelly clark
After going to different shops in the past from Arkansas a city to Winfield, this is a shop that me and the wife will go to from now on. They did an absolute great job of my wife's truck and cleaned and washed it with gray care. That told us a lot about the body shop. Great communication so no surprises. State farm told us the same. Will go nowhere else from now on.
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June 2024 by Tracy Hamm
Thrilled with the customer service and work of Pool’s Body Shop. They were able to accommodate my crazy life schedule and the car was finished ahead of time. Looks great!!! (Hope I never need you again though ;) Nothing personal)
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June 2024 by connie johnson
I was in an accident and pretty shook up kanfi made me at ease and i felt reassured once i talked to her that she would help me thru it and she did. Forever now i will use Pools! Tysm kandi / shop
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June 2024 by Kadence O'Neil
Horrible service in the front office and flaws found on my car. I sent my car to them through an insurance claim to get the front left bumper and headlight housing fixed. Got my car back a week later with the bumper and headlight housing fixed, but found three separate spots on my hood that had bubbling and the paint was raised. I voiced concerns on the spots that were found and was immediately shut down and told that it’s from bird poop, or due to corrosion (my car is only a 2019), and also that “I must’ve just not noticed it before”. I know for a fact that these were not here prior and even have pictures to prove. My pictures weren’t “good enough” for them to tell when it’s clear in every picture I had and pictures they even had when they first got the car to the shop that there were no spots to be found. I am a 5’3 100lb female and the man(Emmet) AND woman(Candy) in the front office both apparently felt the need to talk to me with disrespect and aggression right away, they both cussed at me telling me I was wrong, and at one point the man(Emmet) started to approach me aggressively getting in my face and pointing his finger in my face for simply pointing the spots out and stating that they weren’t there prior to me bringing the car in. Candy and Emmet both refused to apologize to me and refused to fix the car. This will be the first and last time I will use Pools body shop due to the disrespect, aggression, and flaws found on my car. I will not be referring anyone to this establishment either since I now know they are NOT trustworthy or professional whatsoever.
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May 2024 by Rosie Cooper
Excellent service! Highly recommend!
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April 2024 by Roletha Barg
Pool’s is always top notch! They are professional and the quality of their service is unmatched! They truly make you feel like you are part of the family! We are blessed by them and the service they provide!
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April 2024 by Aaron Mcalister
Good People to deal with
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April 2024 by Darren Curfman
Fixed car quickly and returned detailed looking great. Will recommend and use again if needed.
