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March 2024 by Samantha Miller
Horrible customer service. Insane amount of wait times for simple prescription needs. This is just one instance I've been on hold 37 minutes with 1 caller ahead of me. Ladies in drive thru are always rude. I loved my east side walgreens but this one in the 4 years I've used is TERRIBLE.
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January 2024 by plain DUMB variety
Always quick to get me my prescriptions.
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January 2024 by Debbie Bastian
This is my Walgreens. Love ut!
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January 2024 by Janet Wilhite
Nasty nasty nasty techs ... Intrusive liars unhelpful and just plain rude!
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January 2024 by C.L. Shumaker (Buffalo Tracks)
Ordered a same day photo project at 2:45p. Email said it should be ready by 3:39 (at the earliest). I called at 5:15p, they said they were just now printing it and it would be a couple hours. I still hadn't heard anything by 7:45p so I called again, she said she was just now working on it. What? That's what she said 2 1/2 hours ago. I get it, places can be short staffed or busy, but if you tell your customer it is being worked on and it's really not, then that is a BAD practice and it's up to YOU (Walgreens) to communicate to the customer and let us know what's up. I would have chosen somewhere else had I known they weren't going to do what they said they would. At 8:20p I got notification it's ready. I went immediately to pick it up and when I got there it wasn't ready. She said the first one was messed up (the one she printed at 7:45p)... so in reality it only took a few minutes to print. If it was printing at 5:15p as she said it was originally (it was only one 11x14), I was super confused as to why it took 3 hours for one print the first time and only a few minutes the second time. So I inquired and the rep said she WAS going to print it at 5:15p (even though she said she already was at the time) but then her manager left. I finally had the print by 8:45p (even though I needed it by 8p). I was missing the backing piece that is offered with it so I went back in to get that and she said they don't come with that. I said that it shows they do online and showed her the image THEY offer. She said she didn't know anything about those, called her manager and found out where they were and handed it to me. Worst Walgreens experience ever. Such bad service, won't be going back.
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November 2023 by Tommy Riley
Absolutely the worst Walgreens you can walk into. The employees behind the register are the most rude and absurd individuals I have ever encountered. I don’t know where they get their attitude but it certainly needs to be adjusted. It is people like this that make customers not want to shop at this store. You want more customers? Give better service. If the manager is kind enough to read this and respond promptly I’d certainly like to have a chat with them. I wouldn’t have even left a one star review but Google made me in order to proceed with my experience.
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November 2023 by K S
Notified a prescription is ready for pickup, drive there during normal business hours to find this. So, when can we get our prescription?
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October 2023 by Stephanie Woodburn
Thank you for filling my prescription so quickly!
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October 2023 by Aidrich Frazier
Terrible location to get vaccines. They need to stop pretending they offer this service. Waited 40 minutes past our scheduled appointment time only to be told we had to wait another 30. At any time, they could have told us they were too busy to keep the appointment, but they didn't bother.
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October 2023 by Huckleberry F.
Terrible location to get vaccines. They need to stop pretending they offer this service. Waited 40 minutes past our scheduled appointment time only to be told we had to wait another 30. At any time, they could have told us they were too busy to keep the appointment, but they didn't bother.
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October 2023 by Laurie Giggy
Been there twice today and they still say my prescription is not ready. Waited forever in line both times. Then staff says might be ready tomorrow.
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September 2023 by ANDREA CHAPKO
App is under my husbands phone number, so I can’t get the coupons unless I set up my own account, which means our purchase points will be separate. Staff can see I have the My Walgreens app but refuse to override and add the coupon. Their system for coupons is awful. Will no longer shop at Walgreens. CSV from now on!
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September 2023 by Kurt P
Pharmacy is no longer fully staffed, or 24 hour's. I have been trying to pick up a prescription for nearly two weeks and there are always eight car's or more ahead of me at the drive through. I waited for over fifteen minutes in a hundred degree heat, and still there were four car's ahead of me. That is just unreasonable to expect people to do that.
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June 2023 by levi staley
Great staff always friendly. Have made extra efforts to take care of me every time. Always happy to help me take care of my cash to card deposits.
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June 2023 by Xyla
Showed up at 5:30pm, and they were standing at the entrance telling a dozen people they were closed. Not really told why or for how long. I just know I didn’t see online their hours showing this. Know a cop pulled in right as we left.
