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July 2024 by ISTIAQUE AHMED BADHAN
Firm selection of various popular American brands. I liked their selection of product line. The customer service is very prompt and I loved their product since they are very reliable in their authenticity.
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July 2024 by Jacqueline Gooch
My recent visit to Ulta Beauty was fantastic. The staff was incredibly helpful in assisting me to find my beauty necessities and encouraged me to try new things. They were very knowledgeable about products suitable for each skin type. I highly recommend this store for anyone looking for expert advice and a great shopping experience.
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June 2024 by Alli Maddox
I had the most amazing experience with AJ. I went in to grab conditioner and left with a lot more. Makeup helps a woman’s confidence, but another women’s kindness and compassion are even more valuable. Thank you AJ!!!!
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June 2024 by Karmina Hill
Out of stock alot
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March 2024 by Merissa Medbury
my mom loves it. good customer service
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February 2024 by Alex Christopher
The way you guys force customers to sign up for the rewards program just to make a return is ridiculous. I bought something on a Friday night (this past summer), found it cheaper somewhere else, kept the item in my car with the receipt the very next morning I went to return it; item still in tact in the same bag with the receipt and I was told I could not return it because I didn’t have the rewards program. Cut to this Christmas I went in to buy some makeup for my mom and I didn’t sign up for your rewards program and because I didn’t your cashier or manager (whoever she was) got super mad at me and told me with an attitude “THEN YOU WONT BE RETURNING THIS WITHOUT SIGNING UP.”I have now learned that I did not need the rewards program to do my return and that it’s just a tactic to get people to sign up. This is wild.
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February 2024 by Krista Scott
I have been going back and forth on whether or not I wanted to leave this review.First let me start with I am from the West Coast. I moved to Kansas a year ago. I understand that things in Kansas are different. But with a large corporation like Ulta I expected more consistency. This review is for both locations I visited Greenwich and Kellogg.Customer service is usually top notch with Ulta. That has been far from the case here. I've had everything from employees not knowing where or if they carry a product. Which I searched the store and found it myself. To just being completely ignored. Samples all being broken or missing. Empty cleanup stationsBut my last experience was what prompted this review. I recently had my eyelash extensions removed. So I asked for recommendations for a daytime and night time look for my eyes. I had a employee point to a $70 palate. I asked if she could show me or give me some ideas of how to achieve these looks. She said YouTube is a good place. Quote "that's how we all learn"In the past at locations outside of Kansas. I have been sat down in a chair and shown how to achieve the look. I have not seen anyone in the chairs ever at either location. In the end I bought a lower cost palate. Had my customer service been better. I wouldn't have had any problem buying the more expensive palateI am hoping this review will prompt a change in the quality of customer service. I am moving to Arizona. I am looking forward to getting back the Ulta experience I am used to.
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November 2023 by Elisha Snell
Lots of sales preparing for Black Friday! Customer Service was friendly, helpful Ave so the sales associates had on beautiful smiles!!!
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October 2023 by Sandar Lynn
The stuff was super nice and sweet, helping me find the shade to match my discolored patches. She made my life better!She’s super patient and kind. Definitely had a good experience here.
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August 2023 by Anna Farmer
Well stocked and tidy store.
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August 2023 by Angela Lynes
Found exactly what I was looking for.
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August 2023 by akg
Helpful, friendly staff.
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August 2023 by Jackie Franklin
Very helpful and knowledgeable staff member!
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August 2023 by Stacey Wingard
So much to see, don't think I saw everything, would go again.
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August 2023 by Michelle Henderson
Great products and good customer
