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“My experience is always better than expected. The gals there are always helpful to the extent of doing everything themselves. Always polite, friendly, and well informed. When they don't have the requested equipment, they find equipment locally without fail.”
“We have used them many times. Always been very happy. Only complaint is not greeting the same rate for a one way as a round trip. It would've cost us twice as much to rent a round trip than a one way. Trouble was we had to drive to the city to pick up a truck then take two vehicles back. Pain in the butt!”
“We returned our Penske rental trucks after several issues when renting in Kansas City. Judy, the manager of this location on Rock Rd in Wichita made everything right. She helped us with issues we had in Kansas City. She is so knowledgeable and helpful and we appreciate her professionalism!”
“The most reasonably priced storage I found. It's open on Sundays. Judy was there every time I went, she's amazing. She helped me with both storage and Penske truck rental. Highly recommend!”
“I set up the reservation online. Picking up the equipment I rented was fast and easy. Employee that would help me with friendly and courteous to my needs. I even had a late drop off and did it at night with no hassles. I would recommend anybody needing to run anything from U-Haul to do it from this location.”
“Great service, and efficient. They did forget 1 of the two caddies I ordered but we easily made do. I was also refunded for the missed item so it didn't greatly affect me. Was able to get a truck on a short notice as well through their online service. Highly recommend going online for ease of use.”
“This was my first time at the Wichita location so far very good customer service they call and follow up make sure everything is good and, Austin has been really helpful and answered all my question”
“I don't get why there are negative reviews of this place on the uhaul site. The owner was very accommodating. I ordered the dolly Online but later realized one was not provided. I let the owner know once returning the truck to ask for my $7 back. The business owner quickly apologized and offered to pay me back $10. All in all it was a quick and painless experience. I recommend working with this uhaul business.”
“Amazing service! Nice People, knowledgeable, and went above and beyond to help us. Toby from McAdams Park was phenomenal and Michael from the Holland location made our visit easy, simple, and hassle free. Both locations went above and beyond to make our experience a great one. If we ever need a trailer rental again we wouldn't hesitate to go back for a rental from either location.”
“Great peopleI used to live right next to them and always went to them for my shipping and UHaul needs. They were always very kind and respectful to me and my family. It's a family business and the whole family is delightful. I would recommend this shop to anyone needing shipping or uhaul”
“Stoped in for a new headlight and the service technicians stoped immediately working on truck's in the bays to see what they could help me with. I didn't even have my D.V.I.R filled out. They were fast and very professional and had me back on my way in no time. Thanks guys”
“They treated us very well due to the situation that was to say a bad experience. Someone we hired stole almost everything worthwhile from us. It was a mess but I they did us a fair deal. Now waiting on our end to come through so we can do as planned.”
“I recently received exceptional assistance from Mr. Chris Roe at Budget Car Rental, and I couldn't be more delighted with the experience! Their professionalism, expertise, and personalized attention truly stood out. Chris went above and beyond to address my needs promptly and effectively, making me feel valued and supported throughout the process. I highly recommend Mr. Chris Roe and the entire team at Budget Car Rental for anyone seeking top-notch assistance. They're simply outstanding!”
“I rented a car to make a trip to Chicago, and went to Budget. They gave us a brand new 2019 Ford Edge, with only 500 miles on it. It was a delight to drive and the price made it cheaper than operating my own car for the trip. I was pleasantly surprised when the agent at the airport told me she would love my business but I would save money by going to a neighborhood pick up place oh, and she was right. I saved about $40 compared to the price I was given from the website for the airport pick-up.”
“When I came in on 9/7 to pick up my rental, I received immediate service and they answered a few questions I had. When I returned on 9/11 to drop off my rental, the gentleman on duty was very helpful. I was surprised at how easy and quick the process was and it allowed me to make it to work on time.”
“After a miscommunication with corporate I would have had to pay over 100 dollars extra. Thanks to the (I assume manager, idk guy who took my rental) he realized it wasn't anything I could control and took care of it for me saving me a ton of money.”
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“We have had a storage unit here for over three years. There have been times when we weren't able for one reason or another to get our monthly payment in on time. With just a call they made arrangements for us to pay later. All around a very good storage facility.”