U-Haul Moving & Storage of Towne East offers a variety of services for both local and long-distance moves, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. Customers appreciate the seamless renting and drop-off process, as well as the professional and friendly staff. Many reviews highlight the clean trucks equipped with air conditioning and convenient loading ramps, which enhance the moving experience. While most customers praise the excellent customer service, some have noted issues such as missing equipment and app difficulties. One customer experienced problems with a dolly and had to swap out a trailer, but the staff handled the situation well, reinforcing the location as their preferred U-Haul store in the area. Overall, the facility is recognized for its great operational trucks and outstanding service, with many expressing a strong desire to return for future moving needs.
Preston was super efficient, fast and friendly. Highly recommend this location!
November 2025
Truck was in good condition, no trouble on the road. Services were explained simply, quick and easy to get what I need and get it done. Staff was kind and friendly from departure to destination.
November 2025
The experience of the employee on duty made the process extremely efficient and professional. I was completely satisfied with the service and the equipment. Thank you
