-
August 2024 by Shayla Herzberg
They will overcharge you, telling you you have problems with your vehicle that you don't. Telling you this and that needs completey replaced (it doesn't). Take your business elsewhere. They keep your car for hours if not days. They tell you they won't charge you for labor if they mess up and then end up charging you anyways. Do not go here.
-
August 2024 by Audrey Greger
I’ve been coming here for years, always quick and helpful with anything. Definitely check them out for your auto needs!
-
August 2024 by Jason Olivarez
Tracys Automotive was nothing but excellent!!! I can't say enough but short story of being stranded in Wichita Ks. They was able to tow our vehicle right away and they (Patrick)kept in contact with us during the fix of our vehicle. Great/excellent customer service! Excellent work on our vehicle getting us fixed up. Patrick and Don are awesome and thank you again!! Great Automotive mechanics! I definitely would take our vehicle there again in a heartbeat!
-
August 2024 by David Wing
Excellent Patrick
-
July 2024 by Kimberly Kottas
I was passing thru the Wichita area on my way to Lake of the Ozarks when I experienced an issue with my car that needed immediate attention. I called 8 different shops from a Google search and was turned away at each one. When I called Tracy's, the tire shop manager offered to get my vehicle in and back on the road in a short time eventhough they were booked out before the holiday. He even offered to assist with towing my car if I was unable to drive to their location. He was calm, professional, kind and went above and beyond - performing the service himself when no other staff was available to assist. I was so grateful for that service and humankindness after a stressful and unexpected issue. I would highly recommend Tracy's. Thank you so much!
-
May 2024 by Katrina Parchell
Great service
-
May 2024 by Josie Johnson
This is the only shop we take our car to! Patrick is so nice, and he makes sure you get taken care of. I was recommended to here and now all my recommendations are for Tracy's! Thank y'all for being fast and reliable!
-
March 2024 by J Shraeder
Paid a premium rate for alignment after installing a new power steering rack. Turns out they twisted and tore the boot on the rack during alignment. Talked to Patrick about it and said there was nothing he could do for me. Probably not going back and wouldn't recommend.
-
February 2024 by Daniel Kalal
Excellent work--competent and honest.
-
February 2024 by Robert Breedlove
Nice place and great service
-
January 2024 by Erik Myers
Okay, so if anyone reads my posts, I generally don't post (5) stars for too many locations. So here goes.
Location. Easy to find and quickly accessible off the 54/400. They are less than (3) south of the highway.
Building. The building is clearly marked and has plenty of parking. They are clean, and the staff takes pride in their location both inside/outside of their building. Bravo for this, as this can be easily overlooked by many other establishments.
Staff. Here's the kicker. For me, the staff was polite, professional, and quick to welcome you into their establishment. **Of special note, Patrick. He worked with me and was beyond helpful explaining what I needed done. He didn't try and upsell me or make me feel as if I was just another number or credit card swipe for his business. So if you do visit here, please ask for him.
Cost/quality of work. They had the best prices around Wichita while being fast, professional, and most of all, the quality of work is second to none. **My vehicle runs like a sewing machine now**
Final thoughts: Visit this place as it's locally owned, but you also get the quality of work and professionalism you just can't buy. Drop me a message if you visit and what you thought of your service. If you see Patrick, you'll be happy as well. Good luck.
-
January 2024 by Anthony Schultz
Went in for a diagnostic and got the problem fixed. Will be returning if more work needs done.
-
January 2024 by Kris Hill
They are very professional and helpful.
-
November 2023 by Shelby Tharp
Went to get my oil changed today and was greeted by some of the nicest guys! They took great care of my car! Had my toddler with me and they were all super kind to me and him, had toys to keep him busy, and didn't mind him being a little rambunctious. Thank you guys for being so friendly and awesome to us! It is so appreciated!
-
November 2023 by Ray C
Worst place to take your vehicle my truck was there for a month and 2weeks. They didn't fix anything and charged me a little under $500. I took my vehicle to another shop and they had my truck up and running in one day!
