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December 2023 by John Dyck
Could have charged me, instead they referred me and got it for free from the manufacturer.
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October 2023 by corey beckendorf
I was trying to put a new Irrigation pump in my well myself and a neighbor suggested The Tap. I'm grateful that he did because they were super helpful. The gentleman who helped me was courteous and knowlegable. He realized I knew very little and helped me select a pump and suggested a few odds and ends that saved me a trip back for a $10 part. He also didn't make me feel like a dummy for not being a expert. Quick and easy transaction. I got home and checked around on prices expecting to maybe pay a premium for the local on the spot pickup but I was pleasantly surprised to see that they beat all the online shops on the price of the pump by a wide margin.
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September 2023 by Jamie Phillips
I've had to go there several times and will keep going back. The counter people do a really good job finding what I need. I'm good with it taking a minute because I know when I leave I have the correct parts.They also seem to have everything in stock nobody else has.
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July 2023 by R Holle
I needed 1 brass and plastic faucet stem with seat/spring for Delta. Was told that they didn't make it any longer and they sold me a 2pack replacement they(by 2 employees)said would work. My 20 mile round trip ended up being a 40 mile round trip when I had to return it. (I noticed, after the fact, that the packaging back even stated that it would not work with a seat/spring faucet.) I walked out with a new 1 of the same stem/seat/spring type I'd brought to them originally.... for the same price of the 2pack...no receipt given. This is one shady overpriced business. Do yourself a favor, go online and buy anywhere else.
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February 2023 by Gregory Jones
Aaron was super helpful in figuring out what was needed for some shower parts!
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February 2023 by Alan S.
They always have what I need and without buying a whole kit for one part. I needed a particular gasket for the Mansfield flush valve and they got it right away and it was only 2 dollars.
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November 2022 by D. Groom
Got what I needed quick and really didn't need the picture I brought to fix the faucet. Just the hardware at the faucet end. Way better than any of the big box store leaving knowing it will work.
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October 2022 by David Duckett
Very helpful and great service and knowledgeable staff
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August 2022 by Ray Hoch
The tap of Kansas is awesome. These people really know their stuff and they can bail me out of some really strange plumbing situations.
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August 2022 by Bry Bro
Super friendly. Even right before close. Dave is the man!!
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July 2022 by B C
June 17, 2022... Called to see if The Tap had the items I needed and spoke with Laura. We went through the process and she had everything but one item and wasn't sure they'd ever carried it. She gave me an idea where to find it, so I called the competitor... while on the phone with them, my text notification went off so I checked it... she had found the item and sent a screen shot of it... exactly what I was looking for! She didn't have to go to all that trouble for an $18 dollar part, but she did... To The Tap of Kansas... you have a great employee who goes the extra mile when she didn't have to. That has happened for me before at the Tap. I would SO MUCH RATHER write a POSITIVE REVIEW than a lousy one, and Laura gave me every reason to write one! Thank you for the extra effort. That's why I always call The Tap first. Please pass along my Thank You to her... I'm an old, retired guy... kinda cranky... but I like to give credit where credit is due!
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July 2022 by James Wheeler
Good service, great people, and almost as good a place to get pipe as my house.
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April 2022 by Rodney Moore
Counter help at The Tap help when there is no name on the unit for parts. Counter Hajoca does not. I've tried several times.
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March 2022 by Caffeinated Squirrel
I agree with the reviews this business is awesome, it's such a rarity to see a company stock parts that are hard to find or for antique plumbing. Please support this company so they are with us for many years to come. Plus they are right off the highway making it extra easy to get to.
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March 2022 by Matt Hastings
Knowledgeable staff. Great pricing on tools better than the big box stores.