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January 2024 by Bill Bushey
Caring people that treat pets like people. Totally professional, no upsells, pricing not bad, flexible with appointments. They understand that "stuff happens". Highly recommend.
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January 2024 by Brenda Rohr
First time there. Everything was great! Very kind and gentle staff!
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December 2023 by Zanetta Deever
Dr diabold is an excellent vet. Her and their staff are so caring
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November 2023 by Phillip Schmitt
I had been going here for awhile with my dog Leo with no concerns. In the spring, I went in for a pre-op for a teeth cleaning. They recommended the cleaning but didn’t have any glaring concerns. When I went to pick him up after the cleaning, the price was double than I expected. I asked why, and found out the removed 6 of his lower front teeth. They didn’t call at all during the day to give me a heads up and I was quite shocked. I had cleaned his teeth regularly and never noticed any bleeding or loose teeth. They claimed they were loose and needed to be removed. It felt like a money grab. I hope they inform their customers better in the future. I have not gone back.
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October 2023 by Linda Miller
All of my dogs go here. They are so nice to them and to us.
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September 2023 by Emily Schlesener
I would give Sweetbriar a million stars if I could. The staff always takes AMAZING care of our dogs, and works very well with our large reactive dog. They saved the day today- as we were preparing to leave for our destination wedding our pet sitter fell through and both our boys were a week overdue on their vaccines and could not be boarded. After calling Sweetbriar and explaining the situation they allowed us to come in to get their vaccines so we could board the dogs & leave for our wedding in time. I will recommend to any and everyone looking for a vet!
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September 2023 by Amanda Neises
Refused to help with my fur baby who passed away. Had me come into the office and made me leave while carrying my poor baby. Doesn't care about the patients only care about the money.
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September 2023 by Madeline West
Knowledgeable safe staff. Care about the animals and care more about health and safety than brands. My pets love them and the staff even recognizes and remembers their names.
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August 2023 by Alison Lakey
I am new to Kansas and had a lot of questions about the environment here, how different it is from my familiar (Northern Illinois), and how it is affecting my fur baby. Dr. Diebold was very patient, attentive, and knowledgeable. Plus, she also owns a dachshund, so I knew we were in good hands. Her staff was understanding with our appointment accommodations (we ride the city bus) and flexible with my payment method. Their excellent customer service is much appreciated! ❤️?❤️
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August 2023 by Crystal DuVall
Will never take my animals here again. My cat urinated on the counter top. I got her an appointment because something wasn't right. They have a free roaming office cat that attacked my cat, and I thought it was going to attack me. There was a bunch of kids running around like it was also a daycare. They made me get her an unnecessary rabies vaccine because I did not have her records with me. I tried getting a UA on the cat. They told me if I couldn't get it, to bring her in the next day. Next day came and they were freaking closed. Everything about this place was off putting. As it turns out, my cat had n abscessed tooth. It's something that should have been caught by simply doing a routine exam.
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July 2023 by Brenda Downey
Felt like a daycare with all their own kids running around. Waited for ever to pay for visit because front staff just visiting.
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June 2023 by Cindy Underwood
Love the staff at the office. They always treat my dogs as if they were their own. We’ve gone to this veterinary clinic for over 15 years and are so very grateful to their expertise of taking care of our fur babies!
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June 2023 by Elizabeth Noble
Very caring staff and friendly. They are great with our dog and are always very professional. We appreciate them and highly recommend the office.
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March 2023 by Matthew Fager
Been going to sweetbriar for 6 years for our dog. They have been more expensive recently since the new ownership, but what is having me leave them is a vaccine shot that was not explained well. Had paid for a shot and was told to come back in 4weeks for the shot. After getting the shot the vet calls and said I needed to pay for the shot given today. After much discussion with them they did not take any responsibility on it possibly being their fault, but blamed me saying I didn't pay attention or that I didn't hear what they told me 4 weeks ago during the appointment. I went ahead and payed for the shot.Not good customer service, and I would recommend any customer of theirs to double check on any thing that the doctor tells them with what the assistant or front desk is saying.
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February 2023 by Joshua K
Bad surgery in my poor little dog.. They took away all his teeth and his tongue is out and still liking (that was the reason to take him at that place..Horrible..My wife crying every day...Nobody told us about that.
