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October 2023 by Jan Eckles
Always friendly & professional
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September 2023 by Timothy J.
Walked into the North Webb Branch and front office was full of old computers, phones and other tech devices in plain site. Asked the teller that I wanted to purchase a CD and apparently the ONLY PERSON in the office that could assist me said it would be at least an hour due to "many things" going on in the office. Really, at 10:00 in the morning?? Called the Harry Street Branch shortly after the Webb Branch experience and was on hold for 20 minutes and they never picked up the call! Since Sunflower Bank didn't want my considerable CD deposit, I went to our Credit Union of America on North Maize which was a breath of fresh air! Got the same 5.5% CD interest rate with a little less term length which is not a bad thing. Also the great customer service and professionalism by Credit Union staff was a nice thing to experience as well! Is Sunflower Bank being sold or under bank examination soon? One only knows!
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May 2023 by Sherry Copenhaver
This is the Most Caring Employees, we have ever had with a Banking Institution! Always calls you by name Very happy and cheerful in giving you the upmost Professional Customer Service of Excellence! We Thank you and Highly Recommend this Bank Branch at Webb, Wichita Ks.
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January 2023 by Trish Saunders
Always super nice when I come to do my deposits
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December 2022 by Joe Leiker
The guys at the Webb Rd. branch are ROCKSTARS! Great service!
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December 2022 by David Hodge
Zeke provided outstanding service. He was accurate, friendly, and efficient.
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December 2022 by Kechelle Robinson
Really nice location. They even offer popcorn sometimes. The staff was very friendly, I went in to make a deposit for my boyfriend and everyone that helped was so nice. Very pleasant experience!
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November 2022 by Bridgette C.
The absolute most frustrating customer service to deal with (this branand the 800 #). First I tried to change my last name on my account and they didn't know how to do that in house and blamed it on getting a "new system". It took them over an hour of me sitting and waiting to tell me that. Then I closed an account and they messed up because they "forgot" to also cancel the automatic monthly draft that was coming out of another bank account I have. Thank goodness I noticed their mess up, because they would have never called. I spoke with 3 different people with their customer service department, that have told me 3 different things. It's taken them 10 days to finally tell me that they won't be able to return the money by computer and so they will have to see if the can "cut me a check." I will never open another account with any Sunflower! If
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August 2022 by Jenny
I’ve had nothing but problems since I’ve opened an account with them. Go anywhere else
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February 2020 by Doe John
Came in to open a checking account last week and Rachel was a big help. Gave me all the information I needed and was very friendly, and excellent customer service. Definitely needs a raise lol
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January 2020 by Norma Hovater
I ordered checks and the check numbers was wrong and the logo First Ladies was not on the new checks. The teller tried to reorder new checks but couldn't get the logo to work. She called company that prints the checks and was able to get the logo to print on the new check plus the correct check number. I'm pleased with the help I received. Thank you
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January 2020 by Kaitlyn Moore
Great customer service representative!! Ashley was such a great help and great with my girls
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January 2020 by el chivo lopez
Ashley she is nice always with smile good service all the time. Muy buen servicio
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January 2020 by Ajia Hamlin
Staff is always helpful. Have been banking with sunflower for 10years.
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January 2020 by Cheryl Utley
Bad customer service. I got 200.00 in fives the guy just said here. Didnt bother to count it to me. No one smiling. Acted like I was a distraction
