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June 2024 by Valerie Cizek
From start to finish I had a great experience with Rusty Eck Collison. I unfortunately had an attempt from someone to try and break into my Kia, they didn't thankful, but left me damage to repair. Scott Schriefer looked at my car and gave me a quote to fix the repairs. When I finally decided to have my car fixed Scott was my go to person for getting everything set up and he was there to check in with me when my car was finished. Definitely had a positive experience!
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June 2024 by Ray Utz
They did an amazing job on repairs on my 2012 dodge challenger.
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May 2024 by Anh Kieu
People at Rusty Eck are friendly and professional. They take time to do a thorough estimate with reasonable price. I had body work done here before, and the result was exceptional ?
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February 2024 by Stephanie Pierce
The work was done early and perfectly. Everyone I dealt with was friendly and helpful. And my car looked brand new when I got it back. They gave it a good cleaning. They kept me informed during the whole process. I would highly recommend them!
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January 2024 by Bill Blackburn
Total clusterf***** as much as I appreciate the idea of you wanting to make this right, you had an opportunity to fix the problems after the first time they said it was complete and was VERY EVIDENT the work wasn't done. I'm taking it to another shop to get it done correctly now. And your shops excuse of we didn't talk about stuff doesn't fly when even the insurance company was in on the conversation. I know people make mistakes but your shop made it very clear they really don't care if it's repaired completly or right, they just want paid. At least that was my impression.
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January 2024 by Matthecat21
Needed something that took two seconds and was on hold for an hour think they closed the store while I was on hold.
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November 2023 by sandy Cole
Very friendly, did the estimate quickly
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July 2023 by Jill Ackerman
Exceeded expectations. Friendly staff. Great communication and transparency regarding repairs.Service: Body & Trim
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June 2023 by Mykal Jamison
Rusty Eck Ford Collision center is amazing they work on my car in a timely manner. They worked with my insurance the whole time and kept me updated through the whole process. I definitely recommend them to anyone who has been in a wreck.
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March 2023 by karla
After an accident, my car was towed to Rusty Eck. My car was ultimately totaled, but everybody I talked to was great. They kept me informed about what was happening every step of the way. When I went to collect my personal belongings somebody even helped me carry my things to my car.
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February 2023 by Greg Grayson
Rusty Eck had my vehicle for 65 days. I refused delivery twice. Vehicle was returned filthy from collision shop and repairs were not complete. Vehicle was worked on the entire time with hood up and windows down. Vehicle engine and interior were extremely dirty/filthy upon delivery. TPMS system was not set as it should have been due the damage sustained from vehicle collision and gauges were illuminated on dash. Vehicle wasn’t taken on a test drive prior to customer delivery or this would have been noticed by the tech. Shop left old damaged parts in vehicle. Customer relations and General Manager had to get involved to ensure work was completed correctly. I will never take one of my 5 vehicles there again.Service: Body & Trim
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February 2023 by Nebuzar Adan
Very nice and extremely helpful. Didn't try to sell me on any work that was not needed and got me a detailed estimate fast.
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January 2023 by Martha Ferguson
Always friendly, does the job right, doesn't let insurance companies take advantage of them. Diana at the front desk is so knowledgeable and friendly!
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January 2023 by Jennifer Lane
My 10 year old fixed my car before these guys even had a chance. 2 stars because it’s not fair to compare Rusty to Ali. ?
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January 2023 by Paul Adams
They were very slow getting me appointments and did sub par dealing with my insurance. Did not complete all work in relation to the vehicle repairs in regards to the accident claim also did not complete work in a timely manner. I could have fixed it myself faster and I am by no means a mechanic of any sort. My vehicle was in need of mechanical repairs due to accident damage and I had requested some repairs be made on my vehicle at my own cost and they did not address any of my requests. And all said I would have to leave it there longer to get those addressed instead of doing them while it was already torn apart. Very unhappy and I will never ever return to that dealership ever again. There are 2 more dealerships in my area. Apparently rusty eck doesn’t value the customers and that is why this town can support 3 ford dealershipsServices: Painting
