QuikTrip #396 at 324 S West St is a convenient and well-managed store that offers friendly customer service and a clean environment. The staff is dedicated to providing top-notch service with a smile, with some employees going above and beyond—such as assisting an elderly woman with her purchases and helping her to her vehicle. Customers appreciate the staff’s patience and kindness, highlighting employees like Cara and Laura for their helpful and friendly attitudes. The store is appreciated for its easy and quick service, especially during morning visits for coffee, biscuits, and gravy. The store features QT Kitchens® with a variety of fresh food options, including pizza by the slice, sub sandwiches, wraps, breakfast items, and toasted croissants. For drinks, customers enjoy the famous fountain with over 30 flavors of soda and tea, along with soft-serve vanilla cones and QuikShakes, though some have noted occasional issues with frozen drink machines. The store is recognized for being clean and well-maintained despite being an older location. Customers also note a positive atmosphere where homeless individuals are allowed to sit and take a break, creating a sense of community and understanding. Some mention small issues like gas pump problems, where the meter starts running before gas flows, but overall, the location is valued for its convenience, friendly staff, and welcoming environment.
