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August 2024 by Amanda Wilson
This was my first visit to this Planet Fitness location and it was a wonderful visit. The establishment was clean, not too busy at all, everything was in working order, plenty of options were available and the staff was friendly.
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August 2024 by Dan Welden
Planet Fitness in Wichita has been great! I’ve been going for 3 months. Consistently clean, when there’s broken equipment it’s fixed fast, the staff has always been friendly, and the price is awesome. I work out quite a bit and it has everything you need to get in a great workout. It’s also a safe place for all body types.
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July 2024 by Trey A
This is a warning for new people. In my case, I’ve done business with the company for years. I switched to a black card account and it was setup to come out of my bank every month. However, it continued to be taken out of my credit card from the old membership. Recently, that card was renewed and planet fitness charged me the regular membership fee plus $10 late fee for every month the card did not work. The amount totaled approximately $200.00 before I caught the mistake. I told the manager to cancel the membership. She told me they would not cancel and I would be charged the membership fee every month until the bill is paid. I spoke with a staff member, they said it is very common for customers to think their accounts are canceled only to find out they have racked up huge debts.
My recommendation is not to do business with planet fitness. They are not looking out for the best interest of the customer. Get a cheap treadmill and dumbbells.
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July 2024 by Marlene Contreras
Very horrible experience there. I had recently went to try to get back in the gym, but as soon as i walked in i was yelled at for being gay. Mind you all i had one was a tank top and shorts. He said the gay was rubbing off of me and onto him? so he ran away? Very rude staff, won’t be returning
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June 2024 by Michael StClair
The perfect gym to celebrate Trans gender visibility day.
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June 2024 by mario sims
Traveler
I visit numerous Planet Fitness facilities across the country and this has to be one of my favorite locations. The equipment was well maintained and clean. The restroom and showers were well maintained and clean. They even provided shower gel and shampoo in the showers. That's the first time I've seen that at one of the locations. I was a little disappointed when I did not see any Spin bikes, that's my reason for the four-star review, apart from that the customer service was great and overall a great location to visit!
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June 2024 by Chris Mays
General manager can’t keep up with current company policies despite admiring they have been changed over a year ago.
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May 2024 by Tim Busby
Great value, and a nice clean gym.
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May 2024 by Misty Pibbles
Have had our membership for years. Canceled recently. I refuse to give my money to a place that cannot make women feel safe and cancel memberships of those who complain across the U.S.
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April 2024 by itsunofficiallywierd
I have never been in a more unprofessional environment than this gym. Brock a long time employee of PF harassed me and my friend for about 2 hours. He got up in my friends face screaming and cursing him out. He called me a jackass and threatened to revoke my membership and talked about how he wish he could get physical. We both have videos of him doing this. Mind you we didn't do anything and even if we did screaming at us and calling us terrible things isnt an appropriate response even from a manager let alone the bottom of the chain. Even aside from tonight you can often find brock talking about how he dislikes trans and gay people and women. How he finds them disgusting and wrong. I am disgusted at this behavior and will likely be going to a different planet fitness or revoking my membership entirely. My night and my workout was ruined.
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January 2024 by Gertritrude
Improves my health.
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January 2024 by Mauro mafra de moraes
There is a good sort of equipment and always has one for your use.
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December 2023 by Maka Maka
Equipment is louder than whatever I listen with my earbuds. Elipticals have loud clicking sounds and they are wobbly. Treadmills are also loud. Not sure how often equipment is replaced or calibrated. ?
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December 2023 by Carol Will
Very clean… newly remodeled… friendly staff… black zone is highly recommended…
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December 2023 by Amanda Haworth
Be sure to clean the equipment before using, employees don't clean it is up to the members. Set a meeting with a trainer and showed waited 10 minutes to be told the trainer no longer worked there and hadn't for two weeks. There would be a trainer as soon as they found a new one even though this was part of the benefits package. The hydrotherapy beds were only cleaned by members and not all members clean the equipment so just beware. Staff do not pay attention and are on their phones instead of tending to needs on the gym floor.
