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February 2024 by Karrie Elliott
My sweet cat Reeses was having some problems that needed immediate attention. My regular vet could not get him in so they recommended Northridge. I called and they were SO accommodating! They told me to bring him in and they will work him in during the day. The facility was immaculate and they took such great care of Reeses! I received a couple of phone calls during the day to update me as to what was happening and how Reeses was doing. Due to their fantastic treatment of my cat, I am keeping them in mind for future visits. Good job Northridge!!!
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February 2024 by Robert
Everyone made my pups feel at home keep it up. I would definitely be taking them back
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January 2024 by Ed Wray
Great place!!!!
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January 2024 by Brad Carver
Fantastic care and attentivness.
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January 2024 by Lisa Fairleigh
Fine for routine visits but the rehab is very sub-par. The underwater treadmill water is dirty and smells awful, so if your dog lives inside you will want to find somewhere else.
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December 2023 by Renee Schroeder
We took our dog to Northridge to have his leg amputated due to osteosarcoma. This was against our better judgement as we had a friend who took his dog here for a leg surgery and they operated on the wrong leg! But our dog needed this amputation ASAP and Northridge called me back first out of all of the clinics I called. The consultation with the doctor went well. She gave us an estimate of what the surgery was going to cost and let us know that the cost included a certain number of rehabilitation sessions. We left him at the clinic at 8am and did not hear from anyone all day. I finally called around 4pm and was told surgery was just starting and someone would call me. Finally got an update from the doctor in the evening and she said everything went well. The next day we go to pick him up and met with a vet tech who was less than personable. She actually seemed annoyed that we had even done this surgery for our dog repeatedly stating “well he’s a big dog…” like yeah, I know he’s a big dog, so what is the point? We knew that recovery may be more difficult for him than say, a toy poodle, but we love him and want to give him good quality of life for whatever time he has left. When checking out and paying our bill the person at the front desk was quick to tell us that our dog would not be able to come there for rehab since he will be doing chemo. The doctor knew we were planning on doing chemo and said nothing about not being able to do rehab. He is doing his chemo at KState and the doctor there said there is no reason he can’t do rehab while he is receiving chemo. The front desk person said “Maybe he can do his rehab at KState”. So 2.5 hours from me instead of 15 minutes, got it. Also our bill was higher than the estimate from the doctor when I would have thought it would be much lower since he is not getting the rehab sessions I was told were included in the estimate. When our dog was discharged the tech said she would bring him into the room we were in. We sat there for a little bit and then she came in and said “It was just easier to bring him out here”. And we walked out and they had him laying on the floor by the front door. My significant other had to pick up our 120 lb dog and carry him to our vehicle without assistance from any of their staff. It was like ok here he is, ‘bye. We had to take him in for a one week post op visit and met with the same vet tech. I would have thought the doctor would want to check him but I’m a healthcare provider for humans and apparently standards are lower for animals than humans. The visit took all of five minutes and could have been a phone call. The only thing I was impressed with was the doctor’s surgical work. Our dog’s incision looked amazing and healed nicely. Our dog ended up with GDV 13 days post op and we took him to the animal hospital in Wichita for emergency surgery and had the most caring and compassionate staff there.
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September 2023 by Kaylea Kultgen
Dr. Britney is the most caring and compassionate vet we've ever had. She has always treated us like family and made our dogs feel comfortable during their visits.
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September 2023 by Amy West
Although I got completely devastating news, Dr Brittany could not have been more compassionate throughout the whole appointment. She sat on the floor with me and my baby to explain in the most gentle way possible that she had cancer. She also personally called me to check on her after the weekend. That kind of care for a member of the family is priceless.
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July 2023 by Lisa F.
I took my dog here for the water treadmill years ago and it was helpful. Now I have another dog with severe degenerative joint problems who needs the treadmill. But when I took him the water smelled so bad that after 2 baths he still smelled awful! It's dirty. The rehab people would not call me back when I called to ask if they would clean it, even though I'm a long time client. BUT thank goodness I found a different rehab clinic in Andover (Countryside) with a water treadmill. It is clean and they have a Physical Therapist who is qualified to work with people and does that half of the week. It is SO much better!!
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July 2023 by Evolve Diabetes
Recently I took my dog to for a scratch on his eye. It cost me $450. All together. My moms dog had an ear infection, she knew what it was. To diagnose him the vet put her dog to sleep(and didn’t even pull a tooth that needed I) it cost close to the same, &450. Includ. antibiotic. When i took my Dog in fór the last búšiť. A tech with piercings &Tattoos all over her. Would not stop talking about a medication she thought I owed them for. Then she took him to the back and they came back in in about 60 sec. I looked surprised &dhe said. The infection is gone. I was uncomfortable & she said, the Dr was back there with me & she looked in his eye too. Then she made me pay for a Med I had already paid for $40. Now I have to call the off mgr & try to get my money back & complain )$40 for tech to look in his eye also. They’re all about ripping off their customers!! Never again for us.
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May 2023 by Kristen R.
We take our 3 year old GSD/Border Collie mix here and the staff goes above and beyond for us! All do the staff are always so friendly and knowledgeable. They are understanding and flexible and we're able to get us in last minute for when my dog ripped off his dew claw. Highly recommend if you're looking for a place that truly cares for your pet!
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April 2023 by Marjie Hale
Great care for my pup. She's a rescue and doesn't like people, but is comfortable with the Northridge team. Highly recommend.
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February 2023 by Megan Lunnam
Our dog had been in the process of having two different surgeries done. I have honestly never been so stressed in my life as a pet mom, but this clinic has helped ease my mind on literally everything. The entire staff is extremely kind and caring. They explain everything in a way that's easy to understand. My dog is much more relaxed here than any other clinic we've been too. If they weren't so far from our home this would be our regular clinic!
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February 2023 by Jandha James
I have to take my 5 star rating down to a 3 star there prices are to much for me to spend. We have been coming here with are 3 dogs for years and I just can't afford there prices. 3xs more expensive
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January 2023 by Sara Zink
I took my cat, Mac, in due to an emergency, he was very sick. Mac was seen immediately and everyone involved went above and beyond to care for him. Unfortunately, Mac didn’t make it but I am grateful I brought him to NorthRidge Vet Clinic were he received wonderful care and was showered with love during his last week! Very caring staff!
