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November 2023 by Sherisse Espinoza
Jordan at Myers East is the BEST. He was quick in responding back and answering my "thousand" questions. He is professional on the phone, articulate, and explained the issue with my car so it was easy for me to understand. If needing a automotive shop choose Myers and ask for Jordan for the best customer service.
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November 2023 by Andrew Schwarz
Very pricey. Below average customer service. My car was having trouble with overheating often. When I went to leave it wouldn't start. They did a small twerk to it, jumped it before it started. Overall highly wouldn't recommend going to Myers.
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October 2023 by Ronda B.
The owner lied about fixing my steering wheel it is the same after I gave the owner 1,300 dollars for poor service.They did not offer to fix anything period. Do not take your car here!!!! P.s. they don't even offer you a loaner cars.
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October 2023 by Gale Ray
I got stranded at Dillon’s and again at home. Myers Automotive let us bring it In immediately and they worked on it and checked things over. When it was done I had issues again so they go it In immediately again. They are friendly and very accommodating. My husband has taken his truck in for oil change and again for new tires. We are totally happy with them and their prices are competitive.Services: Auto battery replacement
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October 2023 by Ashley Washington
Kept me well informed on what was going and what was wrong with my car this is my second time bring my car to them and once again they had great customer service. Highly recommend them!!!!
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October 2023 by Michael Woods
Courteous, professional, and reliable are words that I would use to describe my opinion of my experience with Myers Automotive.Service: Transmission
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September 2023 by Missy Hernandez
I had an emergency with my car threatening to die on me. They saw me right away and were very friendly. People say I overpaid but I didn't have time to look for another mechanic. I feel their service & professionalism was worth the extra charges I may have paid. A+ all the way!
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September 2023 by Sandra Smith
My car stopped on me .. I didn’t really know why .. I ended up getting referred to Myer’s, called them & they were able to get my car in & checked & were able to figure out the problem the same day . I got my car back very next day . Awesome workers! Very nice people..
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September 2023 by Jonathan Anderson
Andover location has been the best so far is assisting my wife and I in our car needs. Great job so far!!!!!Services: General repairs & maintenance
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August 2023 by Kevin G.
My daughter needed new brakes on the rear of her 2006 Chevrolet Cobalt.On August 4, 2023, I called the east location and talked to Chris. I asked how much it would cost, worst case, for the repair. Chris told me worst case would be $500. I thought that was high but needed the repair done quickly so I agreed to the price and took the car in on Monday, August 7, 2023 for the repair. They did a thorough inspection in an effort to upsell me. I told them just repair the rear brakes. They charged me 779.45 for the repair. That is a 55.9% increase over the "worst case". When I picked up the car, I told them that this was the second time I had done business with them FIRST AND LAST!!I advise you to steer clear of Myer Automotive.Kevin G.
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August 2023 by David Miller
Friendly service. Did a specialized job I needed and did it wellService: Steering & suspension repair
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July 2023 by Abdulrahman Q
Great place. They do all my car oil changes and more
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July 2023 by Anne Marie Comberrel (Ironrose)
The brakes on the truck were very undependable. One of the brakes was rusted on. The repairs were done quickly and now our truck is safe to drive. Great job guys!
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June 2023 by Kyle Oneth
I'd highly recommend avoiding the east Wichita locations at all costs. Terrible service.
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January 2023 by Adam Hubert
This review is regarding the east Wichita location.In short, I would highly recommend you AVOID using Myer's Automotive at all costs!I dropped off my vehicle on 1/11 at their shop with transmission issues. I had found this shop through my warranty company, who waived my deductible if I used their service. Prior to taking my vehicle there, I had already ran the check engine codes and throughly researched what may possibly be the problem. A short Google search led me to believe the transmission speed sensor had failed. I had discussed with the gentlemen checking my car in what the symptoms my car had and what I had strongly believed to be the problem. The evening after I dropped it off, I had called to see if they had a diagnosis. He explained they found the same codes I did and wanted to "flash the computer," but he needed to call the warranty company to get it approved. Again, I had strongly suggested having the sensor changed, but he insisted on flashing the computer first. I then called at 3pm the next day, and he had yet to call the warranty company. Skip ahead numerous phone calls over 6 days trying to get them to call the warranty company and get the cars computer flashed, on 1/18, he stated my vehicle was ready for pick up. Although hesitant, I was happy they supposedly fixed my vehicle after such a headache trying to get them to perform what was a 30 minute computer flash.On the itemized receipt I was given, it stated "recommend replacing input shaft sensor." However, they chose not to. I noticed immediately the vehicle wasn't shifting as smoothly as it once had, but the check engine light was not on. On 1/22, just 4 days after picking up my vehicle, the same exact transmission issues reoccurred. My car was towed to the Honda dealership, who diagnosed it with a failed transmission speed sensor, ordered the part, and had my car fixed in 2 days. Honda said they didn't think there was any indication for a computer flash and the fix was straight forward - The same fix I had suggested to Myer's and continuously asked them to fix when I dropped off my car at their shop 2 weeks prior.I have responded to a text message regarding my service, however, I have yet to receive a response from Myers.Unless you want your car to be stuck at their shop for an inexcusable amount of time, endure an ongoing headache of trying to get them to follow through with their job, and quite possibly misdiagnose your vehicle with what should be a straight forward solution, I suggest you stay far away!Service: Auto maintenance
