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“Always friendly. Have cheap cigarettes and accessories. I've never really been disappointed.
It's quite small but still should offer anything you should need. They don't have a project. You can probably ask them and they probably could ordered it for you. Although I did ask for them to order some billionaire wraps and they never did.”
“We got the best service after going to Walmart and getting AT&T phones and standing there for 2 1/2 hours and they still couldn’t get them hooked up. We went over to AT&T which we should’ve done the first time. The service was amazing. Amazing. They were so polite so nice. They worked fast, and they did a great job. We will always go back to them.”
“So far so good. I was able to find an identical replacement for an older rather uncommon phone after breaking one at work. These folks were able to swap everything over and it worked perfectly without any interruption at all. The price was reasonable and the work was quick. No complaints.”
“I couldn’t have asked for better customer service!! Ryan helped set up a new phone and watch. He stayed after closing to finish the set-up. All of the employees were friendly, and the atmosphere was calm. I’d highly recommend.”
“They're amazing! They got my son's phone fixed quickly and inexpensive! Very friendly, And knowledgeable. They explored avenues of cleaning versus charging me more to fix unnecessary stuff which is greatly appreciated. They replaced the back of his iPhone and phone port charger. Highly recommend!!”
“We stopped by because one of our phones was not working correctly. Dakota very quickly, isolated the problem and made the change for us at no cost. He also insured that her phone had no authorized tracking apps. He is someone I will seek out again the next time I need any kind of help with Verizon.”
“Erin was incredibly courteous and makes you feel like you’ve been friends forever. I went in for a new phone and he helped me arrive at the right solution for me, not the right solution for AT&T. The customers that were behind me seemed to go out of their way to see him and his store. Very genuine experience. Although I can’t speak on any other employee at that location, if there are any. I live in CO and I would come back just to see him if I need help.”
“I put Kesha and Amber thru a lot of stress today. I came in and changed my mind 100 times and these ladies had some much patience with me.
Thank you so much.
I left very happy .”
“Just got off the phone with the manager, Will. Not only did he help me figure out pricing of a plan, but he also recommended a great phone that fits my needs! As soon as I can I'm switching from Verizon to you guys! Saving 45 dollars too! Thanks so much for the help!”
“Service was awesome staff goes above and beyond To help you navigate any type of issues I would highly recommend this location If you’re looking to add lines, Internet service, please check them out. I believe they are the only location in Wichita with Spanish-speaking staff”
“We got new phones! The gentleman were fantastic
You know how in the past you have to spend forever to get everything changed over. And you lose your pictures, or they stay on the old phone? Well, this transfer was so easy! I'm technically challenged. They didn't have the phone I needed, so the gentleman ordered it to be sent to the house. My husband got a different model, so he went a head snd got his. Within less than an hour, he had his new phone with all the setting and picture exactly like his old phone. He was thrilled that he didn't have to reprogram and fiddle with it.
Ok, when my phone came in, I took both in. At first, the gentleman was brisk with me, but he asked my email password. Oops, I'm not sure, but I think it's this . I wrote it on a sticky note. Next, he told me it would be 2 and a half hours to transfer all my pictures. I have a lot of them of my granddaughters. He told me to leave them and come back. I was a little worried. But I didn't want to sit in the store for that long. We'll I came back and it was all set and he'd even set the email up. He had to change it but set it up with the password I gave him
No stress, no struggle.”
“Seila is a wonderful sales consultant. She is knowledgeable, patient and never stops trying to solve a problem. She has excellent customer service! Thank you Seila!”
“I want to shout-out Steven at the verzion on Washington! I had just got home internet and it was not working so I called and needed help to figure out why it was not working he went above and beyond to help me make sure it was working properly and even calling me back to make sure it worked. So thank you sir for your amazing customer service and you are a badass dude and need a raise! So Stevan’s boss give him a raise for going above his job to help me! Thank you again! ?❤️”
“I have never experienced the hospitality help from any other phone service like i have at Metro Pc. The whole staff is very informative, and approachable especially Amanda. Amanda is great and extremely knowledgeable individual, she always goes over and beyond for customers.~In the interest of impeccable service ~”
“The customer service is exceptional. Don't believe it could get any better than it is at this business. The products are all amazing. Absolutely nothing bad to say about this store except keep up the good work you guys are wonderful people. Thank you.”
“Activated my husband’s phone at this store and even though it was a full lobby the girls there made sure we were taken care of and got us out of there fast and happy with our new service!”
“Called and spoke to Bryce and he was EXCELLENT at answering my questions regarding my son’s tablet. Looking forward to doing business with him soon!! Super intelligent and very understanding with my issues!”
“Actually better than expected. I was a T-Mobile customer and I just felt like I was getting ripped off with the very fragile and buggy Pixel 6a, which I tried after having been a Moto fan, out of curiosity. The screen was cracking from over heating and the phone was just too quirky and over hyped and just over priced. But now I have the very awesome Moto stylus for free, and I'm guessing it will be just as good as my old Motos. Moto doesn't add bloatware like a lot of people assume. They make very high quality stuff and they add a layer of refinement that is actually good. Anyway cricket was a little more than I was expecting monthly but it's not bad.”
“They are a better place to do your business @ the place on Seneca isn’t a good place to go I like this place way better and the people are a lot more friendlier than the other place.”
“Great customer service, they listened to my needs on cellular service plans and explained the available options. Cricket in South City very much recommended 5 star Service.”
“I brought my son into this store to add a line onto mine for him. Kaden helped the process go so smoothly! He was very thorough in his explanation of the phone features and comparisons! He talked to us in a way we (me) could clearly understand! He was really nice and my son is very happy with his awesome phone!! ⭐️ A win for mom!!”
“Had great service! Caleb W. was there to walk me through the process of upgrading my phone. Enjoyed the conversation and I left satisfied with the results. Will visit this location again.”
“Love the service we got--they were super knowledgeable and helpful. We got nice new phones and a great rate. We pay for four lines virtually the same as two lines with our old carrier with better service!!!”
“I came in to ask for assistance correcting an issue with a cricket phone I had just bought in another state. They were attentive, helpful and fixed it. They tested it before I left to make sure I was satisfied. I was.”
“Absolutely outstanding service! Both ladies Nicole and Abby were super friendly! Abby is very sweet and customer oriented. Nicole is super knowledgeable, patient and kind. I went in at another location to change my plan and they completely messed it up. Came here and Nicole fixed it all and proposed better ideas and discounts. Highly recommend this location.”
“Dropped my phone and cracked the screen on my pixel 8 pro needless to say it wouldn't work right so I decided to give them a try. Very friendly staff, fixed my phone service was great! Highly recommend.”
“One of the best Cricket stores in Wichita I've been too. Everything was clean and organized, staff was friendly, helpful and went out of their way to help me trouble shoot my phone. Would recommend to any of my family or friends.”
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“I purchased a new phone and plan from Steve Dawson last week and was very satisfied with the excellent service I received. Steve was not only very knowledgeable but polite and professional as well. I will/would recommend Steve to anyone looking to upgrade phones or plans. Five plus stars for this guy!!!!”