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September 2023 by Héctor López
I love the telephone company, always reliable and with excellent service, they are in my heart
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June 2023 by Google user
Bought a new phone , case and screen protector. Tried returning the defective phone 3 days later... have had nothing but the run around. No communication . Went as far as to email the person that responds to poor emails before leaving this review]]]]] no reply .
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May 2023 by Angela Martinez
Girls were super nice and definitely helped me with what I needed. I'm so glad I have found another metro pcs that treats their customers right. ??
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February 2023 by Timothy Mcclellan
Very dishonest people who work there been waiting over a week for a call from the district manager still hasn't called obviously they don't care about the customer
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January 2023 by Jen Tucker
Dayna was amazing helping with my phone after being giving the run around at another I went from a very upset customer to a very happy one. Definitely worth the drive (I live very close to another store)
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January 2023 by Luis creat
Is my story !!over the house !!I like the personal who work over here always treat me good and help me whit mi service thank u !!!
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November 2022 by Michelle McCormick
Had to get a new phone. This one will take me a to learned . But very pleased
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June 2022 by Tia Pope
Been there the last three days. Bought a brand new phone and they can’t get it activated. Day 4 and I have to wait till Monday when money man is back to see if I can even get a refund or they can fix it. Was there last night for 2 hours waiting and they said fixed it wasn’t activated still. Poor service,
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April 2022 by Randa Guffey
They have the worst customer service EVER!
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March 2022 by Leigh Schreckhise
Customer service does not help. Store manager unavailable. This review will get a response claiming to offer help but it's an illusion I reached out before leaving a review. Store associate took advantage of an elderly woman when caregiver stepped out. Convinced her to switch phones to one she could not operate. Received payment then instructed to go to another store to get the phone. Daniel needs to be fired for elderly abuse refused to exchange for the phone he was supposed to activate. The phone to be activated was a Samsung he upsold to a nord icons someone with dementia can not operate.
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December 2021 by Gwenda Vandaveer
The associates was very helpful with me and I appreciate it
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October 2021 by Elton Garrett
The experience was very pleasant and helpful; nice, peaceful environment and courteous employees!
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April 2021 by kirby jahnke
Couldn't get my account back. After telling us we had to come to store. Still after hour drive and over hour in store still can't get into my metro account and can't get call logs or change plans or pay. Sad
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March 2021 by Rob Wolff
Myaa is the best rep here at this location. I visited another location before going to her and they couldn't solve my problem, went to her and she fixed it within 5 minutes. Will only do business with this store!
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January 2021 by Rolanda Willard
The MetroPCS on Lincoln and Woodlawn I was there today January 18th at 10:00 a.m. the woman that work there at that time that day she was very rude to me she was talking to me with an undertone of being houghty. I asked her politely if she was having a bad day she was still very rude with me I then told her I did not have to have services there so she snapped my phone shut shoved it back to me and locked the door behind me I will never go into that store again and she should never be able to work with people she does not have the personality and she's very rude
