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March 2025 by Charlie
Buyer be cautious
Was told one thing on phone
Then story changed once at store
Then was sild a pre owned unit but was not told it was pre owned until the transaction was completed
So the store employee was dishonest on multiple levels
So be cautious if you go here
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December 2024 by Matthew “Don Givaphuck” Robinson
Not sure what happened after they moved across the street but the new people had no clue about their android product as everyone there was a so called Apple user. I completely understand having preferences but when your job is working retail and you can't verify simple questions about your product that's crazy. Also laughing because a year in shows 0 is really unprofessional. I seriously miss the service I got before they crossed the road
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August 2024 by Orval Barkley
Their home Internet don't work well and they have yet to return my payment of . It's like they are stringing me along to keep me trapped in paying for a service that don't work.
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April 2024 by Bryan “Future Boy” L
Letty is always very helpful when I stop in, helping me get great deals on devices and plans. If she can't figure it out, she's not afraid to take action by getting on the phone with Metro to get it done.
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April 2024 by Carlos Cruz (Crash)
The girl's working there were almost too busy because both were staring at their phones, ironic huh?
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November 2023 by Mark Freeman
Great place
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October 2023 by ONLY THE BEST
Extremely helpful staff
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June 2023 by Yessi Miari
Good customer service in Spanish and English, especially Dayana the Cuban, that lady is the best, she helped me and I left MetroByTmobile happy and happy, thank you ??
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June 2023 by Steven Mason
I would not recommend T-Mobile
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June 2023 by Danny Park
Good service & helpful employees
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June 2023 by Christopher Fields
Brian at Pawnee& Seneca is the best representative for that store. AWESOME!!
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April 2023 by Melissa Ortiz
I just had the best experience with Letty at this location. She was so kind and helpful in helping me upgrade a new phone for my son. Letty was knowledgeable on the products. After I left the store, we found out that my husband phone got shut off because it has a similar phone number as my son which is my fault because I didn't specify which phone number to her. . I had to call her and tell her what happened when I got home. She got it resolved in a matter of minutes. Everyone is happy with their phones now. I had a bad experience at the 47th & Broadway location. The sales girl there is rude and not helpful which led to her losing two sales from me in less than 6 months to go to other locations. I'm glad that I went to the Pawnee and Seneca location because that's where I got the best service. I will continue to take my business there! Thank you so much Letty!!
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April 2023 by Kito Crawford
I'm a faithful noise-getter I love playing music and joking on releases keep following me and will meet back at the metro!
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April 2023 by Doug Williams
T-Mobile is the best. They will help you. I love this place ?
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March 2023 by Steve and Wanda
I would not recommend T-Mobile
