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March 2024 by JP 620
Great prices !! Nice place to shop!
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February 2024 by Owen Moore
Had 9 keys made all came out wrong. They charged me 50$ and then the manager gave me a 800 number to call for help. I will not be returning to Menards.??
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February 2024 by Michael Turner
Waited in line for 7 minutes while they looked up a price for the customer in front of me. Then when they rang my items up I said that a tags price was different. They didn't even bother looking at the shelf price.
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December 2023 by Kevin W
Friendly staff, clean, easy to get around
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December 2023 by Taylor Ritthaler
We made a large purchase on 10/16/23. When making the purchase we were informed that our items had to be shipped and that all items were in the Wichita warehouse and would be arriving 10/21/23. 2 of the 4 items arrived on time. I know shipping delays happen- I did not call to see the status on the order until 10/24/23 to give them time to figure out where the items were. When calling I spoke to someone and they advised that it hasn't even shipped yet and it was coming from DC. They advised that they would have a supervisor call me with an ETA. I never received a call from anyone. I called back on 10/25/23 they advised that it should arrive that day or the next morning. The items didn't arrive until 11/1/23. We were not offered any compensation for the shipping delays and still haven't heard anything about our 11% rebate we sent in and will probably never receive. I've mailed in several and have never received them.
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October 2023 by james Black
Buyer beware! The stores are not connected and will not honor purchases from store to store. Recently did a large renovation on my kitchen.was recommended to use cabinets from menards. the specialist was Great to work with really took his time and helping us design the kitchen and order the proper cabinets.the cabinets took a week to show up the kid. That delivered the cabinets didn't check the entire invoice or for inventory. The shipment.we had a busted cabinet base and we had several missing drawer faces in drawers.When I went to the closest store to return one of the cabinets I was told that I could not return the cabinet where I could not deal with t. Missing items because I purchased a different store in was turned away. AFTER SPENDING $10K ON MY KITCHEN RENOVATION THIS ISNT ACCEPTABLE. LOWES WOULD NEVER TURN ME AWAY!
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October 2023 by Jason Spiral
Great home improvement store if you are out in the far Northwest corner of Wichita, at Maize and 37th North. Huge place with plenty of variety and fair prices. Personally, I’m not a fan of the mail-in rebate system here which is a huge part of their ad items, but there are good sales to be found that don’t require mailing anything. This location is much more accessible than the East side spot, and has a variety of other great shopping centers south of the store which can make the trip worthwhile. I’ve found good home supplies and lumber here, as well as fairly priced pet supplies and outdoor needs. Halloween yard decor is out now too which is awesome to see. I can recommend the west Mernards.
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October 2023 by V Ro
Got the run around on a board replacement. Gabe me the wrong thickness twice... complained and they said oh the guy usually works in plumbing. What kind of sorry excuse is that? Some things out of stock. Generally a go-to though and probably
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October 2023 by Chloe Speirs
I honestly love menards and their prices but i’ve come here time and time again for a year and the customer service is so poor. This doesn’t speak for all employees, but at least 80% of them.
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October 2023 by Joshua Buckner
I have shopped here at this menards for several years now always happy with all the customer service. If you're working on a project, Alex is a guy to go see in millworks..
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September 2023 by Deana Schulze
Younger employee in the back siding area didn't act like there was much he could help us with on our questions about fireplace mantels, however, Brandy in the tile and flooring went above and beyond with exceptional service to try to help us. Thanks Brandy for all your help in hearing our ideas and attempting to accommodate!
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August 2023 by K Ferg
They messed up my special order and still charged 25% restocking fee. Do not recommend shopping here ever. They are thieves, plain and simple.REPLY: You can have a five star review by honoring my return and not stealing $128 from me! I spoke with the GM and he told me it was my fault! I trusted they did their job, but because I didn't catch their error, they are stealing from me. Its so gross. Never mind I’m a single widowed mother who is on a limited income. It was perfectly okay with him to take my money. Its so disgusting to be treated in such a cold manner. THIS is whats wrong with the world… people treating other people like they are garbage.
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August 2023 by Ronald Rohde
My wife and I just renovated an old house we did most of our purchase at home Depot but couldn't find our kitchen cabinets the wife found them at Menards with 11 percent discount BUT the only way to get the discount is in store refund NEVER SHOP THERE AGAIN
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July 2023 by Mark 80_Bojang Running Wild
Mark in hardware was a lot of help. He did not hesitate for a split second to help me and my fiancée with the questions we had. We came back later that day and when we had trouble with the project we were working on we went up to the front and asked for Mark specifically cause we knew he was reliable. It also helped we have the same first name so I was able to remember it lol. Top tier employee that one is, I commend you sir!
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July 2023 by Joel Touchatt
Horrible customer service. Bought a car battery from them it was clearly under warranty, and they denied it due to not having the receipt. I even showed them the bank statement and they didn’t care and said that it proved nothing. Managers Justin and Stephanie are very unprofessional and indifferent. Justin also threatened to trespass me as well. So after all of this my 6yr old son and I changed the battery in a dark parking lot, and were having trouble doing so. All the managers hopped in their cars and clearly seen us and drove away, no help offered at allI! I will not be returning. Shame on this store and their horrible customer service.