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April 2024 by richard leu
Jonathan was very helpful in selecting a mattress. Friendly and professional.Arranged delivery within three days.Today went back and bought a box spring. Easy process and delivery in three days.
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April 2024 by Zoey Uhrig
Amazing experience! Got in and out very quickly with the help of the employees!
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March 2024 by Darrell Davidson
So good to have this quality of support
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March 2024 by Tony Scimeca
Salesman was very helpful!
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February 2024 by Joey Henderson
Was originally there for a kids mattress replacement, but left with both kids AND a new setup for us parents! Very friendly, knowledgeable and answered any questions we had!
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January 2024 by Dennis Poell
Very knowledgeable and helpful
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January 2024 by Victoria Peterson
Cameron helped us find a fantastic mattress at a great price. After browsing online and comparing prices, this place was truly the best bang for our buck. We got helpful recommendations based on our sleep types and found a base for our new bed.Thanks, Cameron!
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December 2023 by Richard Maier
Sales person, Trey, was great!! Quite knowledgeable of the product and educated us and asked us questions to help us find the best mattress that fit what we were looking for. More than happy to recommend Mattress Firm at the Greenwich location.
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December 2023 by Mark Beal
Great service. Cameron spent a lot of time explaining all our options. Very pleased with the purchase.
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November 2023 by Jackie Winslow
Cameron was super knowledgeable and easy-going. He was able to recommend some ideal fits based on his understanding of different sleep styles, sleep apnea, etc. He didn’t have to pressure us in any way to make a good sale, he just told us everything we needed to know to feel great about the purchase! 10/10 would repeat the experience and recommend to friends and family.
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November 2023 by Richard Jones
I had a great experience. We talked about my sleep positions (start on my side then roll onto my back) my apnea and leg swelling problems and realized the adjustable frame was fantastic for both of those. I am thrilled about my purchase ( throw in some black Friday prizes and I'm double thrilled) Mattress Firm has great representatives working too. I applaud ? you!! Ģood show!?✨?
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November 2023 by Vicki Adams
I called to find out if I could get an adjustable mattress and could they deliver it to me. Trey was very helpful and I got my base ordered by text it was so easy and I didn’t even have to leave my house. I would definitely go to Denver mattress again
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November 2023 by Andy Gee
Salesmen I think Wes. Was real easy to work with.EDIT::The bed didnt work out for us and Cameron was able to correct it very promptly a couple month later. Highly recommended!
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October 2023 by Job Arredondo
Bed bought June 11th, 2021. Had it in storage until my gf moved in with me. We bought the matching box spring at that time. The bed has sunk in about 5" on one side since we started using it. We have the matching box spring foundation for the bed. Warranty was not honored when claim was submitted. There is no way to speak to customer service. They said the only way to contact them is through text but they never texted back. We spent about $750. This is what the Better Business Bureau has to say about Mattress Firm: "According to numerous complaints received in our office, consumers allege that Mattress Firm sells merchandise of poor quality, fails to adhere to their own guarantee, and lacks transparency in relaying their polices. Upon receipt of their purchased items, many consumers report the items are incorrect and differ in brand or model. Additional allegations state the merchandise sold is of poor quality and requires multiple repairs and replacements, also used items are often sold as new. When contacted regarding these concerns, consumers allege the company attempts to charge an additional fee to deliver the correct items." I should have read that before hand.
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August 2023 by Lucy Heinrich
Fantastic! Jeremy knew his stuff and was completely helpful. Great experience! This is the second bed I’ve bought and Jeremy was the guy! Knew exactly what me and my fiancé were looking for and overall longterm care we needed to have the best sleep experience!