Lowe’s for all of your home improvement needs. Stop by the local Wichita, KS Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. The store offers a variety of products and helpful staff to assist customers. Customers have had mixed experiences at this Lowe’s location. Some appreciate the great curbside pickup service, noting that orders are ready quickly when placed in advance. However, others have found shopping in the store to be frustrating, citing difficulty finding the right prices on wood and feeling that staff often ignore customers while passing by. One reviewer mentioned walking down every aisle twice before being asked if they needed help, and still preferred the Derby location for better service. Delivery and product installation experiences have also been varied. While staff are generally friendly and helpful, some customers faced issues with incomplete orders and poorly coordinated deliveries. One customer’s washing machine was delivered early without proper tools, and the delivery team refused to bring it inside without a damage waiver, leaving the appliance in the driveway. This caused inconvenience and dissatisfaction, leading to the decision not to purchase large appliances from Lowe’s again. Overall, while staff are often courteous and helpful, customers feel improvements are needed in pricing clarity, in-store assistance, and delivery service reliability.
Great curbside pick up experience. I put the order right before I got in my car and by the time I got to the store it was ready to be loaded in my car
January 2025
Have everything you need but service is not great. Hard to find things
January 2025
I walked down every isle twice and FINALLY someone asked if they could help me after all the workers look the other way when I passed them. Got what I needed finally. Still prefer the derby location the most