Kwik Shop is known for its excellent and friendly customer service, with many customers calling it the best they have received compared to other gas stations in and out of town. Staff members are described as very friendly, nice, welcoming, and helpful, with a bright attitude. They provide a safe place to stop, especially for older women shopping late at night. Employees are praised for going above and beyond, such as helping fill a hydration pack with water, offering friendly conversation, and assisting customers in distress—like helping someone locked out of their car in the snow by retrieving belongings and offering a chair to wait. This outstanding service inspires strong customer loyalty and a definite intent to return. However, reviews consistently note that the store is kept in horrible condition by management, with many complaints about this. Customers emphasize that were it not for the exceptional staff, they would not shop there, and they believe these employees deserve commendation, bonuses, and raises for their efforts.
Brandon & Peerlus are the two angels on the cash register 815 Thursday night March 10, 2022. All former comments about the horrible condition that management keeps this busy store in are absolutely true and we’re it not for these two gentlemen I would never go back again. My car broke down and as I gassed my car in the... read full comment
October 2024
Gas pumps often don't work, and if they do, the pay at the pump will likely not work. Some employees are less than thrilled to be there, but some are nice. There are not a lot of options inside from the machines. Mostly, the gas pumps are terrible.
September 2023
AWesome , Convenient, close, priced cheaper than qt.