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March 2024 by Mo Butler
Michell was a great assistant when it came to us finding something very nice, showed patience and very attentive to our needs.
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February 2024 by Connie Clark
Thank you Anthony at the Towne East store in Wichita, KS. He spent a lot of time inspecting my jewelry.
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February 2024 by Eli Gutierrez
Brett was really cool. Appreciated the extra time he took to explain details and make sure we understood. Thank you!!
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February 2024 by Andrea Amatulli
Jordan and Brett were awesome! Very polite and knowledgeable. Definitely coming back
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February 2024 by george covey
Anthony is AMAZING!! He took time to make sure all my jewelry was easy to find to make inspection easier!! He is awesome!!
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February 2024 by Jody Merkle
Go see Brett at Town East Mall Wichita Kansas that's my guy always ready for whatever needed
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February 2024 by Kennedy Durbin
Great customer service!!
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February 2024 by Trevor Cox
Nathan and Brett have Ben my salesman for 6+yrs an I must say it’s Ben a LONG JOURNEY COMING!. Great quality from these two at alll times. EXCELLENT SERVICE EVERYTIME!..never disappointed and they always showed me the much absolute respect and concern to what I’ve Ben looking for. Nathan has Ben great with all my custom jewelry request!..JORDAN the manager has Ben superb a wouldn't recommend anyone else..thank all of you for truly being who you are and taking great care of your customers!!!!
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February 2024 by Jake Deatherage
So we were looking at citizen watches. We found one we loved. The sales associate named Anita told us the watch was $225 and then on sale for 25-30% off. Great! We had to go to a different store real quick. We came right back, Anita was busy at the register so another gentleman helped up and we told him Anita helped up. Perfect no problem. Went to ring us up. $395. I said yeah I don’t think so. He said that the price sir with a discount. I said Anita told us 25-30% off. She was literally standing right next to him and wouldn’t look at us. He said we don’t offer 25–30% off in any store. I was floored. I did a quick google search, on sale on citizen website for $260. He said that he wouldn’t honor the sale. I said I’m not paying that when it’s cheaper on their website, he said OK thank you. I googled it. It was on sale at Jared’s jewelry for $243 and then I got a $50 discount for adding my email all in all I spent $194 on the watch from Jared’s. I will never buy any from them again
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December 2023 by Darrell Cavender
Horrible experience, but the workers were nice but just a heads up, they don’t answer their phone. You don’t believe me; call them they won’t answer. I called 8 different days multiple times a day. No answer so every time I wanted a status I had to go to the mall and walk to the store. When I went in I decided to call while in the store and I saw the light on the phone flashing but no ring and no answer. My receipt had a promise date of Dec 18. I was told on the Tuesday before Christmas that it would be no later than Thursday the 21st. Nope ! so I go in on Friday and they said they are doing over night delivery so I would get the ring on Saturday. Nope ! Didn’t make the UPS pick up. I had a plan to give my wife the ring hidden in a toaster. But the surprise just wasn’t the same the day after Christmas. She did get to open some candy and a toaster.
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December 2023 by Dylan M
I usually see Anthony when we come in looking for jewelry or needing my wife’s rings cleaned. He is always professional and takes very good care of my wife and I. Always a pleasant experience with Anthony!
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December 2023 by Sherri Griffin
The customer service in Wichita, Kansas is over the top. I shopped with another company since 1996 faithfully. (Was treated horrible recently). I went to Kay’s, WOW. Wonderful and treated me amazing.
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October 2023 by Andrew Nelson
Anthony Wise was great to deal with on having wife’s anniversary ring repaired. Awesome experience I’d definitely recommend him to anyone looking for jewelry
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July 2023 by Jayne Roberts
I had the best experience ring shopping here. Kelsey and Jordan were amazing. My boyfriend and I were so nervous going into it. Kelsey immediately took the pressure off and guided me through all of my options. These ladies made our experience light hearted and fun.
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July 2023 by Otniel Curt
Kudos to the team at Kay's in Towne East Mall. They truly know how to lift up my spirits after a rough 24 hours. My watch purchase was perfect. Much respect to them for assisting!
