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June 2024 by Carol Burnett
Great prices. Many choices
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June 2024 by S B
Great experience and tons to choose from.
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May 2024 by Lisa Arnett
I love that you can use more than one coupon per visit. I buy sale items mostly, and I can still usually use a coupon at check out.
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April 2024 by Ruth V
They need to restock a lot of items. Bare shelves don't look good.
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April 2024 by Mehala Keller
Was looking for an item that I couldn't find, she found it easily. The cashier then asked if I had a coupon and helped me better locate coupons on the site. Both were knowledgeable, helpful, and polite. Best experience I've had at Joann's so far!
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February 2024 by Melissa Jagears
Looked like a tornado went through the store on Rock, such a mess it nearly gave me anxiety, it was so messy I didn't even bother to look for what I wanted beyond a cursory glance because there was no guarantee I wouldn't simply miss it and waste my time. Sad that there is a similar review on the messy state of the store 3 months ago, which means this isn't because of a crazy circumstance like having an entire elementary school come in and knock everything off the shelves this morning. If this was a bargain basement priced store I might have taken the time to look, but not a full price top-dollar store. Quite a shame.
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December 2023 by Jackie Rubin
The employees are always very helpful. It's one of my favorite places to shop
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November 2023 by Chance Ogle
Came in Sunday to get some craft supplies and the store was a disaster half the lights are burnt out and felt very gloomy in there. I couldn’t get down some isles due to pallets and boxes scattered thru out the store i don’t think I walked down 1 isle that didn’t have a box on the floor or product all over the floor
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October 2023 by Emma Ehart
I grew up shopping at Jo-Ann fabrics, especially when it was over in the mall. Really love this store and the selection of fabric that it offers... Everything is so cute! There's also a fair amount of yarn, beads, sewing accessories, and good paintbrushes. There's also a fair amount of out of stock items that are consistently out of stock. The home decor items are very pricey and honestly, both the east and west stores are so, so messy. I go towards the end of the night usually and many items are out of place or no attempt made to "face". I want to give the benefit of the doubt and say they must be understaffed like everyone else, however I've closed retail locations both as a worker and a manager and I would definitely have gotten in trouble for not facing the whole store even myself if I needed to by the end of the night and certainly throughout the day. I absolutely recommend people make sure that shelf price tags match up with the item they are buying so they aren't surprised at the Register. It's just so consistently messy. However I can't give up on Jo-Ann fabrics!
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September 2023 by Kimberly McJunkin
I came looking for a fabric that must not be made anymore, dotted swiss. Honestly, if I was shopping for dress fabric here, I would be overwhelmed by the volume of fabrics and disorganization of the shelves. There's certainly a lot of variety!
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September 2023 by Barbara Loescher
Lots of sales, nice employees, clean store.
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August 2023 by Amanda Bockelie
Helpful friendly staff here.
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July 2023 by Jose Badillo
Waited over an hour for an order when they had canceled it way before and did not let me know prior to that I went in to look for the product myself when I asked for help no one did help poor customer service
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July 2023 by C Lippert
Had what I needed and GREAT customer service.
Weekend help leaves a little bit to be desired. Found what I wanted.
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June 2023 by Sabrina Bray
I'm working on a Renaissance outfit, and both stores in town had exactly the fabrics and colors I was looking for, or had substitutes that were even better than I had planned in my mockup. Plus I had a really great experience at the register with an employee named Joy! Very helpful and very patient, defnitely made my day!