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June 2024 by Tiffani Honey
I am never one to leave reviews, good or bad, but my experience has me LIVID. I was sold a car with an empty tank of gas (even though they are located RIGHT NEXT to a QuikTrip) this should have been my first red flag. The check engine light came on 2 days after buying the car. It took over a month to get the title for the car because it was an out of state title. They didn't fill out the title right, so I had to go back. They didn’t fill out the transfer of ownership paperwork right so I had to go back to the dealership AGAIN. I live 30 miles outside of Andover/Wichita so these 2 trips back to the dealership were a BIG inconvenience. 2 unnecessary trips that could have been avoided. I asked the dealership for an extension on my temporary tag since they didn’t fill out their paperwork right and I couldn’t get it titled, and they told me “ah nobody pays attention to those temporary tags you’ll be fine” and ultimately told me no and offered me nothing for my troubles. I would not recommend this dealership to anybody.
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December 2023 by Rishky88
Sold me a lemon. Trash dealership.
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November 2023 by amy carter
I had a great buying experience with Big Jim at integrity. Auto sales was very patient and kind he went above and beyond what a normal sales person would to give me the deal I wanted for my vehicle. I’ve not had any problems with my vehicle. Great experience I would go back any day.
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November 2023 by Kelly Thomas
No pressure. Great folks. Bought a Chevy equinox from big Jim. Couldn't be happier with the service. Helpful fast and accommodating. Customer for life
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October 2023 by Sarah
We bought my daughter a car from here. Thought it was a little pricey already, and now we've had nothing but problems since we got it. We have had multiple mechanical issues and have to save up every week because the repairs are endless. Getting a new tire or two this week. It doesn't even have the right rims for the year of the car that it is.
Won't recommend this place to anyone.
We will actually be telling people not to go here.
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October 2023 by Sarah Wright
We bought my daughter a car from here. Thought it was a little pricey already, and now we've had nothing but problems since we got it. We have had multiple mechanical issues and have to save up every week because the repairs are endless. Getting a new tire or two this week. It doesn't even have the right rims for the year of the car that it is.Won't recommend this place to anyone.We will actually be telling people not to go here.
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September 2023 by Aleah Heikkinen
Big Jim is a lair. Wouldn’t let us talk to his manger.
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September 2023 by Justin Bartalone
Pat did the right thing and I am highly satisfied doing business with Integrity auto group.
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August 2023 by Bailey Carr
I would give them a 0 if I could. I am not the type of person to leave a review, especially a bad one, but they are TERRIBLE! Do not buy from them. There was a cosmetic issue that they refused to fix and said "I believe that YOU did not see it before you left". Another quote that comes to mind is that "You are just one of those people that are hard to get along with". This was my first car buying experience and they made it a terrible one that I regret. They sold a young girl a car that they tampered with and bent the part of the brake that alerts me that I needed to get new breaks just to sell it to me. Today, I got my first oil change and I found out that a mouse had chewed through parts of the air filter. They do not inspect their cars and they do not honor their products. They have NO integrity and should not be in business. Lets not forget that they gave me a dealers tag to ensure that I would buy the car and drive it off the premises. Do not buy from them. Big Jim is an idiot and so is the boss. I asked that "Big" Jim not contact me and the boss ignored my request and Jim contacted me despite my request. No respect. Learn from my mistakes. They are cheats and do not care about your safety. Seriously, please take my advice and let this dealer go out of business with all of their shady business.
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July 2023 by Ace Nuckolls
Big Jim was very nice and low pressure. Loved dealing with the bank directly for the financing. Phenomenal price on the vehicle we wanted.
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January 2023 by Justin Boswell
Be careful what you buy here. I’m sure they’ve had pretty good cars on their lot before, but the car I purchased test drove fine on the pavement no issues. Scott asked that I not take it down any dirt roads since he’s the only employee at the establishment and has trouble walking and wouldn’t be able to clean the vehicle very easily (which should have been a red flag). When I drove it to work after purchasing it I drove down a dirt and that’s when I noticed that the suspension was louder than a rattle snake. Come to find out it needed $2000 in front suspension repairs which isn’t covered under their used car warranty. (It took two different mechanic shops to diagnose the issue. First said nothing was wrong with the car and later when the noise got louder was when the final determination was made.)
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September 2022 by Angela Durham
I DO NOT RECOMMEND INTEGRITY AUTO!!!!!Recently had a family member buy a car from Integrity just to drive it about 60 miles home. Car was jerking at highway speeds. Took car to local auto part store to get checked out and machine listed several issues. Tried calling car lot back with no answer or returned calls. Very rude in response when finally touched base with salesperson. Was told it’s not their problem. Only had the car for about 72 hours and took vehicle back. Would have taken the car back that evening or next day but ran into a holiday weekend. They were rude and hateful to my aunt and grandma. Very unprofessional and would highly not recommend them for any car needs.
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September 2022 by Connie Cutsinger
AVOID! Totally lacks integrity despite the dealership name. Will not cooperate to communicate to resolve issues. Currently pending case with Attorney General Office.
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September 2022 by britni nixon
We have bought two vehicles from here now. Both great experiences!
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September 2022 by Larry Green
Bought a 2nd car from them. Good people
