Hephner TV & Electronics Inc. is the largest independent television retailer in Kansas, known for its exceptional customer service and expert knowledge. Established in 1950, this family-owned business has deep roots in Wichita and specializes in top-tier televisions from brands like LG and Samsung, as well as quality stereo equipment and speakers from Klipsch and Yamaha. Customers consistently praise the seamless experience from initial contact to final installation, highlighting the staff's friendliness and willingness to provide personalized solutions. Hephner TV offers free delivery, set-up, and instruction, ensuring a hassle-free experience for buyers. Many reviews emphasize the staff's expertise, noting that they can answer questions and recommend products tailored to individual needs. Customers appreciate the competitive pricing and often find that Hephner's prices match or beat those of big box stores. With a commitment to customer care and a wide range of products, Hephner TV & Electronics Inc. stands out as a reliable choice for anyone in need of televisions and home entertainment systems in the Wichita area.
Very knowledgeable, courteous and patient sales staff that will take plenty of time answering questions with no pressure to buy. Delivery and set up was free, on time and once again the staff was always helpful and willing to answer all questions and they hauled off the old tv . Great to do business with a locally owned... read full comment
July 2022
My dad was without a TV for a few days waiting on the cable provider to troubleshoot his problem. Out of patience he had my wife call Hefner's as he hs been buying all his TV's for decades. In just a few minutes he got the TV he wanted. In less than 24 hours Hefner's delivered it for free, even though my dad lives outside... read full comment
May 2024
My husband and I have purchased 2 tv's from Hephner's. They are knowledgeable and having excellent customer service! We highly recommend this company to all our friends. Thank you Hephner's for being such an honest and reputable business.