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February 2020 by Lee Brinkley
I called to see how much the minimal outside hand wash cost and the "person" who answered the phone, calling himself Rod, quoted $50.00.
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February 2020 by Lee B.
I called to see how much the minimal outside hand wash cost and the "person" who answered the phone, calling himself Don, quoted $50'00. I asked if that was for just minimal car wash. I didn't need vacuuming or anything other than soap and water. His reply? "Well you wash the thing yourself!" I asked for his supervisor and he stated that he was the owner. Well I had to be honest with him at that point and stated "with customer service like that, you won't stay in business very long." To which he responded, "you got that right! I already sold the F$&king thing!" Well, I won't be going there until the new owners take over. But I'm curious, if he sold the "the F$&king thing", how is he the owner? Either way, stay far, far away!
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October 2019 by Nona VanDamme
Be sure to get a written estimate or quote BEFORE letting them do the work. I never got one and I knew I should walk away but I was going out of town in a few days. Left the car on a Monday and late WED. was told wont be ready till Thursday. I had no idea it would be there for days.. Then a phone call telling me oh the car is ready. this was a father son doing the work. also noticed NO calls no walk ins when I was there on a Friday and then on Monday. we went over what I wanted done, Still NO written proposal. Rod asked me if I wanted the scuff touched up on the back end, I said NO. some things need left alone or they will stand out. SURE enough, He went ahead and did the 2 spots any way when I said NO. THEN I got a written receipt giving info about doing this and this and EXTRA TIME FOR SOMETHING. what a JOKE AND A RIP OFF. do not recommend going here.
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September 2019 by David Canter
The were thorough cleaning but very pricey
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September 2019 by wamabam s
This place is a joke enough said
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July 2019 by Arctic fox
The were thorough cleaning but very pricey
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February 2019 by stephan s
This place is a joke enough said
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November 2017 by michael kelly
Stopped by for a wash after getting sprayed by a truck on the turnpike... I needed quick, professional service to get an unknown substance off my new car! That's exactly what I got!!
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September 2017 by Brandon Fisher
Recently took our 2016 Chevy Spark in to get it detailed. We were quoted that it would cost $50/hr, and I assumed it would be less than $100. Our final bill came up to $430 with eight hours of labor, needless to say I was shocked!!! They do decent work, but I had no idea you could pay this much for an economy car to be detailed.
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September 2016 by Curtis
Took my car in for a detail and they couldn't even get hard water marks off of the windshield. Not a good value for $100+. Find someplace else.
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September 2016 by Michael Otto
Went in with an AWFUL order, and Ron and his team took care of it. I will be going back. Thanks Ron!
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March 2015 by Nhew Uhser
Get it in Black and White if you deal with Hackney's Custom Car Care! Have you ever wondered how it would feel to be quoted $150.00-$200.00 only to show up and have your car held up for a $500-$550.00 ransom? Well we needed to spend extra time on this part, or this side needed more attention! Forget the fact that you only agreed to spend $150.00. This place is an outright scam. Bait and Switch when it comes to prices, and never leave anything inside your car that you expect to keep or stay in your car! Rod Hackney can be a j*** not only sometimes, pretty much every time I have ever used them. Save yourself the trouble and money, anyone but Hackney's Custom Car Care! And Joe's Never Let Joe Do It!!!! That's and even scarier experience.
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May 2013 by Steve Huckaby
I'm border lining Fair to Good and leaning toward fair... but definitely can't see anything better than good. I had my Dodge Caravan floor carpets cleaned. Hackney doesn't go the extra mile, he does only and "exactly only" what he is told to do and I can't say honestly it's any better than the average Joe could do it at a substantial cheaper price. If you tell Hackney to clean the carpets, he will clean the carpets and leave dirt and grime on everything except carpet. I found the center spots of the carpets were cleaned fairly well but around the edges, around the console and along the doors and kick panels, they didn't appear to be given the appropriate attention needed. And for price... When I called for the appointment, Hackney quoted approx. $100 on the phone.. but when I got there, he said it might take more than the two hours he normally takes to clean a van and it would be up to an additional $50 an hour, but he would try to keep it to 2 hours. He is very slow at cleaning and honestly if I was making $50 an hour, I would probably work a little slower also. My bill was $161 for cleaning just the floor carpets and absolutely nothing else... and I could have saved $100 or more by going elsewhere... which I will do next time. I would not recommend Hackney... I would recommend going somewhere that quotes a standard cleaning price and does the job for that price.
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September 2012 by Kevin Ille
Rod was great to work with and did a terrific job on my car. I would definitely recommend him to all!
