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November 2023 by Melissa Spring
Very nice and clean storage unit! Reasonable rates and love that it’s all inside so we don’t have to fight the weather. Very military friendly! Jacki was very helpful and we appreciate her excellent customer service.
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October 2023 by Jason Spencer
Excellent experience all around! From the initial phone call to me being shown my unit... super impressive in today's day and age. Thank you for exceeding any expectations.
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September 2023 by Breann Martinez
We rented a unit today. They were very professional and knowledgeable. Definitely would recommend them. We have rented a previous storage unit and had a horrible experience.
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September 2023 by Diviniti
Angie and Jackie are the best! They make me feel like my belongings are safe and sound. I highly recommend this location.
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July 2023 by Madison Francis
I loved the friendly staff and the professionalism! I arrived maybe 10 minutes before they closed, and I did not feel rushed or anything! The lady was extremely patient. She was even nice enough to show my how to lock the storage unit and let me practice! I absolutely loved the service provided and would 100% recommend it to anyone looking for a nice clean and professional storage unit! They have elevators and it is indoors so it is climate controlled! Again absolutely fantastic service!
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July 2023 by Heather Hamilton
I have 2 storages here, my daughter and cousins have storages as well.We love the staff! Angie and Zach were phenomenal. Helpful, friendly, always have a smile on their face.We highly recommend everyone to use Prime storage. They were clean, temperature was great!!We will always use this storage place.
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July 2023 by Brookyla Denise
Zack was very helpful and great to work with! The storage units are great he got us in and out! They will get you exactly what you need in a short amount of time! And the price is very reasonable
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July 2023 by FreenChrist
Ya, I came to Prime storage to rent a unit and was really amazed and blown away. Let's start out with the great customer service I received from the young lady with the pretty nails. She really went above and beyond to assist me, and I really want to thank Prime Storage for having such a brilliant, well organized and thoughtful employee on board to assist us. She is a real gem. My storage space was so clean it looked as if it were brand new, never used. I've been all around the world with the military, and I've never seen a storage unit that opens up and allows you to drive in and load and unload. To see something like this in Wichita really made my day. The price was also affordable. I highly suggest anyone needing a storage unit to come to this specific location; receive and enjoy the total package as I did.
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July 2023 by Momma Adams
We started with 2 large units when my inlaws passed away and have finally gotten down to zero. The staff has always been very helpful, kind, and considerate. The storage units are clean and well maintained and we loved that they were climate controlled. We will definitely be back if the need arises in the future. Would highly recommend.
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June 2023 by Alaysia Smith
Angie did a very good job of answering any questions I had. This was my first time storing so it was nice to have all of of my questions and concerns fulfilled in a happy to do so matter! I gave her a little bit of my backround and she even matched discounts to what applied!
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May 2023 by Daniel H.
The former owners did a great job! However the company that recently bought this location out cut the lock on my unit 2 times even with me being up to date on rent. changed the gate code to force me to sign a new lease which raised my rate, and when I gave my notice to vacate, they did not log it in the system and charged me for one more month.
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May 2023 by Liz Adams Labrin
Great customer service. Zach and Angie were friendly and helpful both over the phone and in person. They made everything easy and enjoyable. They were even friendly with my little kids coming and going with me. 100% recommend this place. Good prices and super nice facility.
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May 2023 by LaTrecia Carter
Prime Storage is a great place to rent a storage unit this facility is always clean, has great affordable prices on nice sized units, and great Customer Service. Angie is so welcoming and friendly she’ll make you feel like family.
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April 2023 by Christine S
Everything was great until ownership changed. They sent notices to everyone saying the company on the contract changed, but if we didn’t sign it that meant we automatically accepted. Imagine my surprise when they locked us out 3 months later for not signing! Yep, they locked us out for something they said we didn’t need to worry about. Then we had to go inside and they informed us the “owner had changed his mind” and “for convenience instructed us to lock everyone out until they sign”. Not only that, but there were shady/homeless people roaming around which they knew about. The motion sensor lights didn’t work most of the time so we had to work in the dark. We got fed up with them raising our rates 25% on both units just two months after signing up. So we bought a cargo container to store our own stuff.
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April 2023 by Misty Loyd
Zack was extremely helpful. He explained my options as well as showed me the different unit sizes. He was not pushy like most other storage facilities are. He was kind and welcoming. Would definitely recommend him to anyone looking for a unit. Thank you for all your assistance today.
