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May 2024 by Dalia Pesina
Went to the Cricket store with the phone not working Danielle was awesome she solved the issue did not have to replace the phone
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May 2024 by Jason Henry
Employees setting outside yelling in the store through the windows outside taken selfie I mean really is that really a way to run a company
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March 2023 by Heather Bateman
The store is wonderful and amazing they really helped me out they went out of their way to no extent thanks a million to them
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October 2022 by Diana Hernandez
Great customer service, they listened to my needs on cellular service plans and explained the available options. Cricket in South City very much recommended 5 star Service.
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July 2022 by David Ordaz
I purchased a new phone and the customer service was good
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May 2022 by lucy C
If you need to go into a store please go to another location. A few days ago I went in to make changes to my account and delete a line that was no longer in use, the store representative made a mistake and deleted my daughter’s number that was currently active. Since they close on Thursdays I had to wait days to be able to go back to the exact store and when I went back the girl who made the mistake was not there. Instead someone else was and they weren’t not willing to help me even though I was on the phone with the cricket support 1-800 number. I was told to just be patient and keep waiting longer, (mind you it had been days at this point). I was even told I would have to PAY to have that line reconnected when it was THEIR mistake. They definitely had a careless attitude even though I was being respectful and just wanted that line to be connected. I will definitely never go back to this location and hope that next time the people in store will pay better attention when they are doing things because I wasted a lot of time due to this.
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June 2021 by Silverio Orona
Very good service
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June 2021 by R. Range
The Yaqui girls and Fany were very professional in helping me and explaining to me on my phone awesome job God bless you
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June 2021 by Aranza Portillo
Great service
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June 2021 by Manuel Rodriguez
Best service and friendliness of the girls
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June 2021 by Juan Angel Hernandez
Excellent service. The girls are very kind
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June 2021 by Rocy E.
The treatment of the employees is good, but not the service behind.
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June 2021 by Jorge Correa
Good yaqui service
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May 2021 by Setiva
Good experience
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February 2021 by Cesar Stagno
I bought a phone and case here. A few days later a button had fallen out of the case. I took it back to this store and they replaced it no questions asked. Great service.