Costco Tire Center offers a range of services and products, garnering mixed reviews from customers. Many appreciate the helpful and dedicated staff, particularly highlighting one employee's exceptional service in helping customers choose the right tires while staying within budget. This staff member took the time to educate customers and even checked their vehicles to ensure the best fit. However, the service speed has been a concern, with reports of long wait times, particularly for tire rotations, sometimes taking over two hours. There have also been complaints about lost tire hub caps and issues with certain food purchases, like a brisket that was mostly fat. Despite these challenges, customers generally find value in the variety of products available, noting that while prices are rising, there are still good deals to be had. Overall, the Costco Tire Center stands out for its knowledgeable staff and commitment to customer service, making it a valuable resource for tire needs and more.
Chaz was handling everything. Phone calls, multiple employee and customer questions. Thank you Chaz for your hard work!
June 2025
Waited over 2 hours in the store for my 4 new tires to be installed. Not bad; I expected a long wait and was told it would be an hour and a half. However, when I got my car back, I noticed my visor was broken. So that sucks. They didn't say anything about it when I picked it up.
August 2024
We got a flat tire the day before the 4th of July at 6:30pm. We called Costco and told them what happened, they were so awesome!! They had us come in and replaced the blown tire, even though they were closing soon, so we didn’t have to be stranded there for 2 days. Great service!
