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February 2024 by Cassandra “Saga” Carrington
I absolutely love the customer service. Jaleesa Robinson took care of all my banking concerns and needs. Great job ?
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January 2024 by Byron Davis
I have been with Commerce bank about 12 years and they have been very good at securing my finances and privacy, Everytime there was someone trying to do any type of fraudulent activity with my account they protected me, and anything that was taken it was always given back by Commerce bank, security department. I would recommend this bank institution to anyone. I haven't had any issues that would make me want to change banking institutions. I am satisfied with the one I have.
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November 2021 by Karon Middleton
Stopped in this morning with an issue with a card i had just gotten 2 days before. Walked in and was greeted by Stacy. Explained to her what i needed to do, and she gladly offered to help me. She took time to handle the issue. Offered me coffee. Took care of my issue, as best she could. When she was placed on hold by another employee, she made sure i knew all that was going on. Apologized for the service i had received. Got me my money so i could handle my business, but contunued to work on the issue after i left. After fixin the issue, she called me to let me know what the outcome was. Big Thank you to Stacy, for all her help in getting my issue resolved.
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July 2021 by Britney Reasoner
I had a great experience here at this bank, it was so easy to open an account and Emily, who helped us was so nice and helpful
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January 2021 by Shawn Hinderliter
Excellent customer service. Everyone is always smiling and very helpful at this location.
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December 2018 by vibe Kansas
First business day after Thanksgiving and only one teller and a line 5 deep, while a second teller directs you to wait line for the other teller then returns to sitting in chair by door. What horrible staff planning leading to even worse cutomer sevice!!!!
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March 2011 by Jim Stanford
Typical bank