CARSTAR Collision Specialists EAST provides top notch collision repair, with many customers very satisfied and happy with the quality of work. Reviews highlight that the work is excellent and done the right way, with vehicles looking perfect at completion. The customer service experience is highly recommended, with employees described as professional yet very friendly, knowledgeable, informative, and very responsive. While repair timelines can sometimes extend due to factors like supplemental insurance approvals, the quality of their work is consistently praised, explaining why high end dealerships use them as their primary body shop.