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December 2023 by B.W. R.
Terrible service Would NOT recommend this or any Cap Fed location. Their mobile deposit system is a joke.
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July 2023 by Schaefer Hull
Lindsey was a great teller when I went inside. Greeted me and went above and beyond! Give this woman a raise!
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December 2022 by Armin Gerhard
Recently my wife and I experienced outstanding customer service from Carmelita Christianson at the Oliver and 13th Street branch of Capitol Federal Bank in Wichita, KS.She helped us with a complex bank transaction in a way that deserves recognition, and perhaps a justifiable raise from her boss.I write this in appreciation of the rare combination of competence, friendliness, and a clear commitment by Ms Christianson to providing excellent customer service.My wife and I hope that Capitol Federal management recognizes the shining star they have in Ms Christianson.Armin and Karen Gerhard
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December 2022 by Tonji Welch
Always great Customer support. Thank you Cap Fed. Especially Taketa, and Giselle
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November 2022 by Grab_Vlogs
Giselle is a very kind person and know how to talk to people.??
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October 2022 by Dee Dee Russ
I visited the Kenmar branch facility at 13th & Oliver where I had a loan conversation with Mrs. Teketa Harding and was given great information. She was polite, professional and very helpful.
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October 2022 by Ms Anne
Lindsey is a very courteous and thoughtful teller enjoyed my experience with her today.
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September 2022 by Sonya Brozek
I’ve been a Capital Federal customer since 1997 when I bought a house. I’ve always received friendly service and made to feel special. My assistance there has been given to me in ways I can understand and make banking easier for me. The latest drive-thru Clerk was gracious, fast and friendly. She even offered dog treats for my 2 dogs, in which they greatly appreciated and want to return due to good customer service to them. Thank you Capital Federal for training your employees well and your quality service all these years.
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September 2022 by Lavell Jackson
Melissa always does a gr8 job and is so nice ???
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September 2022 by Deahvian Manning
Love the Kenmar branch ! Always helpful and easy
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July 2021 by Teresa Dyer
The clerks that have waited on me at this branch have been very pleasant. This branch is closer to my home than some of the others so it’s convenient for me.
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July 2021 by Woody Swain
I've always received professional and courteous service at this branch, and it's new facility is conveniently located and totally up to date!
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July 2021 by Rick Doty
I have always had excellent customer service every time I've visited!
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July 2018 by Jordan Elder
Watch those fees they love not being upfront about them. Especially that 35 cent fee for actually using your card as debit.
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August 2016 by Jim Stanford
I like this midtown branch
