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November 2024 by elnecio 1990
Had problems with my grandparents equipment. A technician by the name of Alex showed up and got to work fast and efficient. My grandparents felt comfortable with him there since he showed kindness from the time he showed up all the way up until he left.
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November 2024 by Alexis Castillo
My grandma Had an issue with her remote to her bed and Alex helped me get everything sorted out! Thank you Alex for helping me figure everything out!!! Definitely recommend Alex for all your support issues!
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November 2024 by Michael Williams
Hands down some of the nicest people I've ever dealt with. Great experience, kind and helpful people; highly recommend their services!
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November 2024 by Eli Amiott
Recently bought some items from the store. Jerika is what made the experience smooth and painless.
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November 2024 by Haley Amiott
Jerika Amiott was so helpful and friendly!
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November 2024 by cwbyfrmhell None
Nothing like renting out junk. By all means deliver a giant pile of plastic and metal junk and call it a bed. I can slap a Broadway Home... sticker on a dumpster but that don't make it a bed. Pathetic!
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November 2024 by Marchelle Kerbs
We continue to receive efficient, courteous and professional service from Kyle Holtzinger. He has answered any questions we have and is very knowledgable.
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November 2024 by Taffy Wanderman
Alex Forres is an outstanding tech who has serviced my wheelchair on 3 separate occasions. He is always on time, fast , knowledgeable and a lovely gentleman. I can't thank him enough!
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November 2024 by Christina Brown
My client had problems with his bed remote. The technician came out and he knew exactly what was going on before even looking at it by our description. He was very quick in replacing it and had everything on hand. Our technician Alex went above and beyond to make the bed not squeak when it was raised. He also looked at our hoyer lift and explained the battery levels and emergency stop button.
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October 2024 by Linda Hoepner
I have been working with Kyle who has assisted me with the purchase of a hospital bed & a tripod. He is very personal & knowledgable regarding the products that will work best for me & the forms needed to have my purchase billed to Medicare. He is a stickler for detail & I appreciate his expertise!
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October 2024 by Leanna
I just had an oxygen concentrator delivered on Friday and was having some problems with it. I talked to Brianna the respiratory therapist on Monday morning. Help arrived by afternoon and my unit was replaced by Alex. Both Brianna and Alex were highly knowledgeble and and easy to work with.
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October 2024 by Katy Ingle
Came back for the second time. AGAIN no one greeted me with a smile. There was a very short lady, black hair, and wears black glasses. She waited on me first and her actions were like "What the hell do you want?" I ignored her attitude and answered her questions and told her that I brought my scooter by so Jamie can fix my lever and put some screws in it. While waiting, James was the ONLY person (besides another older man that worked there. I guess.), who chatted with me and I let him know that none of the women there were at all friendly. I told him about my first visit there and that I felt like the girls acted like "what the hell are you doing here?" Or "what the hell do you want?". He apologized for my experience. So I can honestly say that James and Jamie were the friendliest guys there. The girls working there really needs to be replaced.
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September 2024 by Sandy Holmes
Alex came to my house today to do a home assessment for my scooter and was very nice and thorough and explained everything I needed to know to get this approved. Thank you very much Alex
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September 2024 by Ron Clasen
Used to be very efficient , but not anymore ,they are quick to call so they get order for refills for my c-pap supplies , but a week will go by and it won’t be ready , they blame it on my doctor not refilling my script , but that’s not true , my doctor sets it up for a year , plus I have to call the nurse to verify and reissue them another script ,so to get the ball moving and then they’ll say , after a couple more days there waiting on my doctor again ,,,what joke ,,, can’t find good help anymore
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September 2024 by Rebecca Tyler
Kyle was the best customer service agent. He was patient and kind answered all our questions precisely and throughly. Please give Kyle our THANK AND APPRCIATION FOR GREAT CUSTOMER SERVICE AND KNOWLEDGE .WE CONTINUE TO USE Broadway home medical because of KYLE AND HIS EXPERTISE OF THIS COMPANY.
