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January 2024 by Brian Carroll
Even though some of the old regular workers have left, Casey and the ladies have continued to give top customer service and great attitudes.
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December 2023 by Matthew Rupp
We spent two days trying to get a debit card. Two visits and two phone calls latrr we get the card. Come to find out, It's a ATM withdrawal card. What is that!? The frustratimg part was they didnt take respomsibility for the mix up, but blamed it on me. The communication was terrible, they are disorganized and customer service is clearly not a priority.
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September 2023 by John Schilling
Cheapest ATM in town. Helpful staff. Fast, courteous service
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August 2023 by Correna Grisham
We have a car loan here low payment and very friendly people!
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December 2022 by Alex Jones
I’ve had nothing but good experience with the VC Halstead Bank branch. I’ve had several issues come up over the years on my account and between Casey & the ladies they always find a way to make sure it’s resolved, even when it’s not been their issue to fix.
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August 2022 by Miss K W
Great Staff! Ann is absolutely the best at customer service, I've never had a person in customer service go so far above and beyond as she does! Enjoy your retirement Ann, YOU WILL BE MISSED! :) Cj and Kalene
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March 2022 by Blake Herron
Definitely need to coach staff on how to treat customers. I would not recommend using this bank to anyone.
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February 2022 by Kalene Williams
Great Staff! Ann is absolutely the best at customer service, I've never had a person in customer service go so far above and beyond as she does! Enjoy your retirement Ann, YOU WILL BE MISSED! :) Cj and Kalene
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April 2021 by Adam Dreher
Went to them for a loan, person we worked with absolutely crushed it, made the process incredibly easy and fast.
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March 2021 by Trevor Harmon
Don't get a loan from them they don't work with you in your time of need!
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July 2020 by Sandy Blunck
The worst customer service every.Drive Thur sucks ?.
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January 2020 by Terri Kessler
Very friendly. Always greet me by name.
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August 2019 by Ray Stanley
Started my first savings account with them as a kid in the late 70's.great place to bank and I'm still with them.
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May 2019 by J Grayson
This by far the best bank I ever had. Staff hands down better than anyone around. Feels like a big family.
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May 2019 by John Fiebich
Friendly staff, convenient hours.