-
June 2024 by Lane Schartz
My phone stopped working so I stopped by Verizon and Victoria had a new SIM card in my phone in a few minutes to get it working again. She’s great!
-
May 2024 by Atlas
Poor customer service, expect employees to tell you anything to get a sale, even if it means not disclosing parts of the contract that could cost you HUNDREDS. As soon as they realize that you are not going to buy a phone WITH $150 worth of accessories, they shuffle you out the door or come up with “account issues” that prevent them from actually assisting you.
-
May 2024 by QQ1t YT
Awful customer service!
-
May 2024 by James Junod
Not helpful at all!
-
April 2024 by Matthew Lewis
Wanted to take the time to thank Antonio for his superior customer service. Our family is going through a difficult time and his kind words, and amazing genuine smile made the day just a little better. We will continue service with Verizon because of him. This outstanding young man is going places in life. Someone needs to promote this kid or I’ll end up hiring him to work for me! As far as the store goes, it was clean, and service from the other associates were was friendly and fast. Antonio had to touch base with the manager with a question and they were excellent as well. 5 stars ⭐️
-
February 2024 by Kelly Steele
I can't thank Tavarous enough for his assistance
-
January 2024 by Jade Lane
Got a Pixel 8, headphones, and case. Ordered at night, was ready for me to pick up in a locker the next morning. 89148000009284077213
-
January 2024 by Matthew
Every single time I've come here, no matter how few ppl I can't get in and out in less then 2 hours!!! EVERYTIME it's so bad I'm moving carrier simply because of the terrible sustomer service
-
November 2023 by James Strathman
Rude employees. Was told first in line at 1:06 and was not waited on before 2:03. So spoke to two rude employees and left for Dr appointment
-
September 2023 by Shasta LeDuc
Absolutely can’t handle this place.
-
September 2023 by Greg DeBacker
Antonio, on Tuesday, was energetic and very helpful. Entire staff very service orientated. On Wednesday, 9-13-23, they had an entirely new staff and they were also positive, multi tasking, by helping many costumers simultaneously. A very motivated and helpful crew.
-
August 2023 by State Of Kansass
Very friendly helpful staff. I'd recommend going on off hours no wait!
-
August 2023 by vince lopez
I'm torn, the people at this location are friendly and helpful. Even when it's packed they get to you. But overall as a company I have to give it one star. I spend almost $200 a month for three lines and the phone app sucks. The website keeps pushing me to the phone app which is the problem. The app does not work correctly all the time. There is no way around it from the website which forces you to log in and the verify with the app on the phone.. When you finally talk to a human being, they barely speak English, ignore your requests and I still do not have it resolved.
-
June 2023 by Jeffrey Lee Wright
You are a horrible company.
-
June 2023 by Percy P
Quick, friendly, and effecient customer service.
