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July 2023 by Mrs. KPNauling
My favorite branch in Topeka, all three of the ladies are ALWAYS pleasant and helpful!
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April 2023 by Christopher Kollar
I applied for a personalloan with Kylan, one of the loan accounts people. I like her. She nice and knows her stuff. Great customer service with the gift of empathy.Thanks US Bank and Kylan.You're the best!Just got my loan. I'm very impressed with how smooth the loan was processed. Marleen and Kylan are great. ThanksThanks again.My loan was great but the car I was going to buy was a lemon.US Bank came to the rescue for me. I put a $500 payment down to hold the car and the dealership said they'd refund the money but never did. US Bank put a claim against the dealership. Hopefully I'll get a refund after the case ghastly been I vestigated. This claim benifit is one of the many reasons I bank here.Thanks US Bank! You're the best!Wow! US Bank deposited $500 into my checking account today to hold me over till the claim is fully processed and the dealership refunds to down-payment.Thanks again US Bank
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October 2019 by Evan Neeson
Wonderful people working here, thank you!
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November 2018 by Thomas Kolde
US Bank did a home refinance for me & got it ALL screwed up....did not deduct for my taxes & insurance like I told them to...and WHAM, 5 months later I get these high bills from the county & my insurance company saying I need to pay up! Over $2000 worth PLUS the loss/penalty I took on pulling money out of my retirement account early to pay the two off! On top of that! I was paying Capitol Federal 3.85% on my original loan & US BAnk raised me another .50% over them...so instead of saving all this money by refinancing...I saved VERY little plus I got a higher house loan percentage rate. They covered some of my loss, but not all of it & I am NOT a "Happy Camper" with US Bank anymore.
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April 2017 by Christian Turner
I wanted to open a business account and was told they were busy. I was asked to go to another branch for service! Of course I didn't want to do business with a company who didn't have time to help me. Bad service along with bad first impression! There are so many other banks to choose from. Incredible!!
