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November 2023 by Brittney Garcia
I went to this store to purchase new makeup, hair products, and a straightener. Hugo helped me find products that worked great for me. He was great to work with. The problem came at checkout. My ULTA card wasn't working. Instead of either giving me a moment to figure out why it wasn't or helping me address the issue the manager had the cashier Ariana force me along and made it seem like I couldn't afford my purchase. Manager Andrea Beach was the problem. She was rude and pushy. That final part of the interaction completely ruined the whole experience In the store and even made my husband uncomfortable. This was at the Topeka location. Store number 1443.
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September 2023 by Dianey Gonzalez
I went in today with my baby boy and my cousin. Had a terrible experience. A worker followed me around the store almost as if I were going to steal something or as if my baby was going to break something. Which he wasn’t because I was there taking care of him. I felt like a criminal although I didn’t have any malicious intent. I was told her name was “Roxy” although I couldn’t confirm because she took her name tag off when my cousin went to go look at it.
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August 2023 by Barb
This store is huge but extremely clean. I had to take a return there and the cashier was excellent. I know there things are in the higher price scale but things appear to be worth it.
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August 2023 by Jen G
I was just in Ulta, best experience Ever. One of the sales associates was super sweet and helpful. Kensley was very patient and helped me with all of my questions. I will only go when she is there to help me.
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August 2023 by B. Matthews
Hugo was such a great help to me! I am a makeup novice and Hugo was extremely knowledgeable on different products and various brands.
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May 2023 by Christina B
I absolutely love Ulta although I can find most the stuff I want cheaper online.I enjoyed the convenience of walking around inside a beautiful store, I came late tonight to put together something for a friend unfortunately with kids you have to plan around them and I work as well. Probably wont keep coming back, I don't appreciate your employees attitude about having a late customer. They get paid to work an be there until after closing so why be upset with a client? Left one star because customer service is everything.
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May 2023 by Amanda Kirk
Crystal has been doing my eyebrows through Benefit Eyebrow Bar for over a year now. She is so patient and flexible with my schedule and my picky nature. I don’t let just anyone touch my eyebrows, she’s the only one. She’s professional, kind, and always does such amazing work! I never leave dissatisfied. She’s also very helpful with the Benefit product line, which is where I typically get all of my blush and highlights from. Thank you girly, you’re appreciated! ?
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May 2023 by Lucinda Davidson
I went in for a haircut and highlights. I told Jaiden what I wanted. She hit it right on. My hair is perfect!! I'm obsessed!! I couldn't be more happy with it. Seriously, I'm absolutely in love with it. I told her the length I wanted and layers. For the highlights, I got a full highlight. I told her I don't like chunky. I want thin highlights. She was so attentive all throughout the process. I recommend Jaiden to anyone! I will be returning to her for all my hair needs in the future.
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May 2023 by Shari Holland
So many brands of cosmetics to choose from including haute couture ones! Plus a free gift on my birthday
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April 2023 by Nicole Calhoun
Update: The store manager contacted me. I had a consultation with Madie who then reshaped the previous haircut. She’s a super star.The haircut I was given looks nothing like the picture I brought in which was a picture of me with a good haircut—so it’s not a matter of my hair not being right for the style. I was unaware of what a terrible job had been done on the layers because the stylist flipped them all up. I was told it would also look good styled like the picture I brought. Nope
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February 2023 by A S
My husband and I went in to buy a bottle of Dior Sauvage and chasity was very knowledgeable and had amazing customer service! We ended up buying an Anastasia Beverly hills blush after chasity spent plenty of time walking us around and swatching many different brands and styles to ensure she helped me find the absolute best! Thank you so much we had a fantastic experience!
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February 2023 by Ruth Rodriguez Metz
All the staff are friendly and knowledgeable! Great deals every day!
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February 2023 by Elena Jra
Associates very helpful and truly gave amazing products recommendations.
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January 2023 by Kelsey Howard
I walked into Ulta to buy some make-up products and as I was strolling through, one of the hairstylists came up and asked if I needed help with anything then gave me her business card and said I had beautiful hair that she would love to work with. As a girl with super long, thick, curly hair I am not used to that response. Yes it is beautiful, but it's a PAIN to work with and very time consuming. I was actually due for a haircut (I had recently recieved a bad haircut, that needed fixing) so I decided to give her a try because I appreciate the hardwork ethic. I asked if she had time for a cut and she said yes. She did a fantastic job and she even had time to blowdry and straighten it before her next appointment. I was very impressed with her. She was personable, nice, funny and gentle with my hair. I felt at ease explaining what I wanted and she was very receptive. I will definitely be going back to her. Her name is Yazmin and I would recommend her to anyone. Thanks Yazmin!! :)
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January 2023 by Amber Snowden
My husband and I went in to buy a bottle of Dior Sauvage and chasity was very knowledgeable and had amazing customer service! We ended up buying an Anastasia Beverly hills blush after chasity spent plenty of time walking us around and swatching many different brands and styles to ensure she helped me find the absolute best! Thank you so much we had a fantastic experience!
