Towing in Topeka, KS

“I can't say enough good things about Zack from Elite Towing in Topeka. He arrived incredibly fast and did an outstanding job towing my car. But what truly set him apart was how he treated my wife and son. Zack went above and beyond, making my 4-year-old son's day by letting him "help" with the tow. It was like a dream come true for my little boy.

Zack's kindness and patience were incredible. He made the entire experience not only stress-free for us but also truly magical for my son. As Zack pulled away, he gave my son a big wave and a beep, and my son cried when he left because he had such an amazing time, and so much fun pretending to help with the tow truck. I've never encountered such a professional, kind, and genuine person in a service situation. If I could give Zack 100 stars, I would, but 5 will have to do!

Thank you, Zack, for not only doing an exceptional job but for creating a memory my son will cherish forever. You are truly one of the nicest people I've ever had the pleasure of meeting!”

“Overall experience good.
Guess some miscommunication.
I understood brackets for Brushguard were bent and needed replaced but don't think this was done. Few other things not fully understood.
A little disappointed but I think I didn't read carefully enough.
Like I said overall good experience
Thanks”

“Work related vehicle damage quote required. Third collision center visited, and the only one where the tech looked under the vehicle. Very thorough and professional.”

“I highly recommend Top Auto LLC. We were traveling from out of state and we had some brake issues arise that needed immediate attention. They didn’t hesitate to help, fixed our issue, and even topped the oil off for us.”

“Super great service and extremely fast!!! We had a blown tire on the side of the highway on our u-haul. They brought a new tire and , changed it within 25 minutes of calling them!!!! Amazing service!!!”

“Larry or his staff fill my gas tank and it is deeply appreciated. Iam retired from the VA HOSPITAL and I have several injuries so the full service they provide is much easier for me. They are trustworthy and that's hard to find these days.”

“The customer service I received from Welch's was beyond wonderful. From the gentleman that answered the phone to the tow truck driver Anthony. Everything was handled professionally and kindly. I would not hesitate to use them again.Service: Car towing”

“This towing company is the best towing company I've ever had to use. I would highly recommend this company. They are fast and very professional. The gentleman that took care of my car was awesome. Thanks guys keep up the good work!”

“PRO: The staff that was there was wonderful. The 2 who helped me were great. I wasn't thrilled with being bumped up from 15 ft to a 20 ft bcuz I only needed a 10ft but also needed a ramp, so I had to go up size to 15 ft truck I didn't need to begin with. Going up to a 20 ft meant more gas & a bigger truck for me to drive across the country & while I wasn't thrilled about this, I understand these things happen because I had to postpone my moving day by 2 days due to a hurricane going thru my driving area & while it wasn't ideal, it was an acceptable solution. BUT I did explain to them that my trip had to be re-routed due to the damage from Hurricane Helene thru eastern TN & western NC bcuz the interstate highway that I needed to drive was washed completely away!! Because of this, I'd have to drive much farther up north & I wondered about the extra time & miles & cost that might add to my rental. The staff was nice enough to understand & add an extra day & a couple hundred extra miles for me at no extra charge! That was really great of them to do bcuz this was for sure an act of God that happened & I wasn't sure it would be OK for me to keep the truck longer if needed to find a safer route, which I did need to do.
I've used this uhaul location several times over the last 2 decades when I move to/from Topeka or within Topeka. I've also rented storage space from them for a few months. The 2 times I've rented a tow dolly with a truck, they've always been really good about showing me what they're doing to secure my vehicle. When in Topeka, they are my go-to uhaul choice for sure.

CON: This visit, it was 830 on Sunday, there was already a group of us waiting in the parking lot for the doors to open at 9. Then 2 guys showed up at 858, walked past all of us, stood right at the door & pushed past all of us when the doors were unlocked at 9am. They cut in front of all of us at the door & they were 1st in line at the counter. There was only 1 person working the counter & she had to come in & out to help them. By the time they got done, the rest of us had been in line for over 30 minutes INSIDE PLUS the time we waited in the parking lot. So these jerks who showed up last, got served 1st. Yes, I know uhaul can't do anything about selfish men acting like entitled jerks cutting in front of a bunch of us old ladies, but you could put a numbering system (like a "take a number" stand) or some kind of electronic check-in system (like at the tag office) so that it's more fair bcuz I was 4th in line bcuz of these guys, despite being there long before them. The people in front of me were also waiting in the parking lot, long before those men. So the staff had to deal with a bunch of irate customers who were mad before we even got to the counter bcuz of these jerks. Which isn't fair to the staff any more than it's fair to the customers who showed up 1st. It was just really frustrating to see this happen at the door again & it really happens every time people are waiting for the doors to open. Some other ways to check in might help with everyone's experience. Again, I know you can't control how selfish people are, but you can contribute to a better check-in system. You customers would appreciate it & in sure your staff would like to not have to deal with that kind of mess either.”

“Fantastic service. They told me it was going to be an hour away and then up only being 30 minutes. Very professional and knowledgeable about their job. Definitely calling them next time! Thank you so much for being there to help me!!!”