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March 2024 by Boy Mom
Quick and easy windshield replacement.
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March 2024 by Anna Cooper
Will never use this company again they do not stand behind their product or install service. Had to use another company to fix their mistakes.
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February 2024 by Katheline Benjamin
Easy to place an appointment online. The staff is very professional, courteous, and friendly. The location is easy to access. The place is very clean. If you decide to wait there for the job to be completed, the waiting area is comfortable enough. Just bring your coffee ☕️Update: No need to bring your coffee!! They do have an excellent variety of coffee, and the keurig type machine uses filtered water ? ?
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February 2024 by Seth Evans
Overrated and over pay is what you’ll get from these people. I recommend eagle auto glass if your around the Topeka area.
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February 2024 by M
Extremely poor customer service, and way over priced, there are alot better options. Don’t know how this location stays in business. They have a nasty reputation wish I listened when I was told that. Also they are horrible at keeping appointments if you need it fixed right away go somewhere else. If you want rude customer service and have a week to wait after they cancel several times then this is your place, seriously read the other reviews wish I would have.
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January 2024 by Kansas
A gentleman named Thomas Kingdom, my house and didn't amazing job on My O2. Sierra, I couldn't thank him enough. Thank you very much, you are very quick and got the job done perfectly.
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January 2024 by Ashley Day
I went in on Thursday to have my window wrapped until they could get repair fixed. I went in today for the actual repair. When the guy took off the wrap he wasn’t careful and went too fast and ripped off my paint on my door. All they wanted was the payment for the window and told me to call back tomorrow for what they did to my paint. I will not be using them anymore. I am livid. They need to fixed my paint. Be careful when using them .
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December 2023 by S McCoy
The people here were absolutely wonderful, the service and detailed to my vehicle was great. Definitely a place to take your vehicle for windshield or any glass repair.
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October 2023 by Kenny Moad
There's not an option to talk to someone. some of us like to Interact with people still so you are not getting my business
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August 2023 by John Modde II
Michael was our Technician, he was great. When service was completed he came out and explained everything to us. Why not 5 stars? #1. I am bound to a wheelchair and the store is not very Handicap Accessible, no ramp into shop, tight fit to get into bathroom, could not get to sink due to spacing between toilet and wall and could not turn around to get back out. #2. We had a scheduled appointment for 2:30 but did not get our vehicle in until almost 3:30.
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March 2023 by Faith Lawrenz
Christopher was the tech that repaired my windshield. He has a great tone when he speaks and does an awesome job of representing the company. He was kind, communicative, and did a thorough job of explaining the service done. He even found a 3rd crack in my windshield that I hadn’t seen yet and repaired it on the spot. Great job!
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March 2023 by Scott Lynch
Did great job on my international windshield no leaks thank you
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February 2023 by John Pedersen
I had my windshield replaced on my Honda Civic and drove home, parked in my drive way and the next morning there was a 3 inch crack in the lower corner. You cannot contact the shop directly so you have to go through the automated service and file a claim. When I was finally able to reach a real person they simply read off a script telling me to schedule a warranty claim. I finally got them to connect me to the actual shop I had the work done at and they read me the same script word for word. They also told me I couldn’t have anything done to it for a week so the glue could dry. In the weeks time the crack grew and is now 12 inches. When I was finally able to take it in they told me it was an impact (they looked at it for about 2 seconds) and they couldn’t do anything for me. The manager was conveniently not there but my first interaction with her (Jeanine Stevens) during the initial appointment was poor. I have seen a few other reviews saying she was rude and unprofessional and I would agree. Now I have to pay someone else to replace my windshield. Poor and unhelpful customer service. You can tell they (safelite) just don’t care about their customers.
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February 2023 by Marcia Gutierrez
Had a crack in my windshield and went through my car insurance. Everything done through an app & it was easy. I didn't realize it would take 2-3 hours, so that was shocking when i showed up for the appointment. I didn't realize all the calibration that needed to be done & verified. It ended up taking one hour & 45 minutes. I know because I didn't have a ride so I had to wait. They did a good job!
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February 2023 by Adam Gilfillan
Got me in last minute for a couple windshield dings, finished the job faster than expected. Definitely recommend
