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January 2024 by James Vincent
Trash. Not a good collection site. Would recommended any other one in town.
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January 2024 by Wendy C
Very poor customer service. Unfortunately my graduate program utilizes this lab and their services.
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December 2023 by Tilly
Middle aged woman came to tell me there was no appointments and that I likely wouldn’t be helped to go to this other facility, cool no problem. She was rude, disrespectful, and condescending I understand they’re busy but no reason to be treated that way. If she doesn’t like her job she shouldn’t be there. Also heard her yelling her whole life story about how she’s broke, although it’s because of her vacations and Christmas shopping. Extremely unprofessional.
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November 2023 by Nycolai Faust
Arrived 5 minutes early to check in on time early and have waited 40 minutes passed my initial appointment time. Been watching people who've arrived after me go in before I've been called. Been coming here 3 years and this is the worst it's ever been.
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November 2023 by Jason Bellew
Tried checking in for an appointment via their kiosk, it kept telling me there wasn't one scheduled. When I knocked on the counter to ask a question I was treated very rudely. QTC set my appointment up and quest dropped the ball. They reluctantly drew my labs, but with attitude. If you have a choice go somewhere else, if you don't have a choice, be calm and patient.
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September 2023 by Don Michael Romano, MBA, BA
Absolutely horrible! I drove all the way from Lawrence to come here for a drug screen for nursing school and they wouldn’t take walk-ins! The hours are from 9-4pm and I came in at 2pm and NO ONE was in the lobby. The employees were all just in the back talking and doing nothing! What a joke! I am sending my complaint to corporate along with pictures of the empty lobby. Fire them all!!!
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August 2023 by Wildflower Classic
Michelle got me in late on a Friday. I wouldn't expect it but I'm grateful for the luck today!
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May 2023 by Matt Salerno
The 5 stars are for TOMLIN. She is one of the all time kindest and welcoming people I have ever had the blessing of drawing my blood. She’s friendly and always up to chat but still able to do her job professional and efficiently.
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May 2023 by alicia “BomdeliliciousSeasonings” barber
This is my second time this month of May, disappointed Today I got there early checked in waited for 20 mins One person ahead of me they still hadn't got to me one person working new and slow I left I've never had this problem been going there for 4-5 years for labs!!
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November 2022 by Juan Lopez
It's insane that a place like this is currently in business. Good luck trying to get any kind of pre employment drug testing done. There's only one person on staff, no front desk available to provide any kind of assistance, no way of knowing how many hours you may have to wait. If I ever needed labs done for a medical reason, this would be the last place on earth I'd choose
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July 2022 by Adam Mann
Don’t expect anything to happen quick here. Better just plan on a full day for anything. Even just a drug screen. My company will never use this facility again.
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May 2022 by Robin B
They sell your information, I literally received 15 spam calls within 24 hours after scheduling my appointment.
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March 2022 by Nicholas Serrano (Nico)
Can't even call to ask a simple question after waiting on the phone listening to a automated machine never able to get ahold of one person. When it comes to any kinda medical anything we don't want to talk to machines.
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March 2022 by Juan Ramos
Trust the reviews and get TOMLIN she is literal gold here!!! One of THE best individuals I have ever met!
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September 2021 by Sambridhi Regmi
The employee was kind. I had made an appointment but my turn came after 45 mins only, there was only one employee..